Great location, comfortable beds, noisy neighbours
This hotel has an excellent position right on the beach and a nice little pool. We had a fabulous view of the sea from our room and a little balcony. In places the hotel is a bit tired now so the communal carpets and corridors need a refresh. The room was generally very good and the bed was comfortable. The sink was very small so it was difficult to wash dishes but the kitchen facilities were adequate. Cleanliness was generally very good, but some things need a deep clean. The table in our room had long-standing grime around the edges which I had to clean off before I could feel comfortable using it. The staff were mostly friendly and tried to be helpful. However, they were ineffectual in dealing with noise issues. We were there three nights and unfortunately for the first two of them we were next to a very noisy family so we were woken very early in the morning by young children. There was also an extremely noisy bathroom fan which the neighbours had left on whilst they were out and the staff seemed unable to turn it off despite visiting the room so we had to endure it for several hours along with an extremely noisy icemaking machine in the corridor.
All in all we enjoyed our time at Smugglers beach and I am giving this feedback in the spirit of making constructive suggestions for improvement as I do think the hotel could be even better.
D
D、3 泊旅行
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6/10 (良い)
2024年10月24日
Brian
Brian、2 泊旅行
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2/10 (不満)
2024年10月18日
Noisy neighbors
This place has so many great features but this stay was awful. We went in mid October and were given a room on the 1st floor and people above us had two small kids and it was noisy 24-7. It was brutal. We purposely travel there off season to avoid the family travelers with kids. If we were on the top floor I’m sure we would have had an enjoyable stay.
Paula
Paula、4 泊の家族旅行
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8/10 (とても良い)
2024年10月14日
Offseason at the Cape
This was just an off season getaway. We had been here a few years back. Very friendly staff. Large clean rooms Bed and pillows good not great. 2 TVs and fireplace a plus. Parking easy. Pool area and beach access very nice. I'd recommend a stay here and we will come again
Robert
Robert、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月12日
We were very happy with the service room was large and had everything we needed service was cery good at the desk and the hitel was comfortable loved the pool and hottub The only thing negative was the rug in the hall needs replacing and i wish U had a room with a balcony but everything else was a 10!
Joan Marie
Joan Marie、2 泊旅行
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10/10 (最高に素晴らしい)
2024年10月10日
jennifer
jennifer、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月10日
Great location on the water; excellent value
Matt
Matt、3 泊旅行
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10/10 (最高に素晴らしい)
2024年9月14日
Very clean, nicely decorated and comfortable bed.
Carol
Carol、3 泊旅行
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10/10 (最高に素晴らしい)
2024年9月7日
james
james、2 泊旅行
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10/10 (最高に素晴らしい)
2024年8月28日
Stayed here many times. Great rooms, views and staff. We like that we can close the door to the room with a little kid.
Recreation room offers hot dogs and crafts for the kids. The pool is great and the beach is convenient.
Joseph
Joseph、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年8月23日
Great place
John
John、2 泊旅行
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8/10 (とても良い)
2024年8月22日
Perfect location right on the beach.
Deborah
Deborah、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年8月15日
Ocean Side Stay
We had an excellent three night stay. The front desk staff was kind and helpful. The view of the ocean was an added bonus.
Sarah
Sarah、3 泊旅行
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10/10 (最高に素晴らしい)
2024年8月15日
Great location. Beautiful room.
Roxie
Roxie、3 泊旅行
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10/10 (最高に素晴らしい)
2024年8月9日
Great location. Clean rooms.
Daniel
Daniel、5 泊の恋人との旅行
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8/10 (とても良い)
2024年8月9日
The hotel was nice and clean.
Alexandre
Alexandre、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年8月5日
Great location with a nice beach
Chris
Chris、2 泊旅行
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8/10 (とても良い)
2024年8月2日
Beach access is nice but not one chair provided on the beach. All neighboring resorts had lounge chairs.
Melissa
Melissa、3 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年8月1日
Leah
Leah、2 泊旅行
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10/10 (最高に素晴らしい)
2024年7月28日
Rania
Rania、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年7月21日
Beautiful location and well maintained room. Space was roomy and very clean. Loved the beach access and super friendly staff. Will stay here again.
Caitlin
Caitlin、2 泊の恋人との旅行
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10/10 (最高に素晴らしい)
2024年7月18日
This place was great! I’m a stickler for clean places and this checked all my boxes. My room was perfectly clean and the girl that did it was Jackie … lots of props to her!!!!