Everyone at the hotel front desk was so accommodating and lovely— we loved everyone we came into contact with.
Our issue was with the heat of the room and the lack of airflow. We arrived at one of the hottest days of the year and were not expecting to have AC in the room, but there was very little airflow even with the patio doors open. It felt like the room was 27C/80F+ and we couldn’t sleep with the doors open since the patio space was shared amongst several rooms. The front desk kindly offered a fan which helped a little, but it would’ve been great if the windows could have opened / if the patio space was private so we could keep the doors open overnight.
The hotel was in a very lovely area overall, but I suppose we were expecting just a bit more amenities / a level of comfort for the price of the junior balcony suite. Our room was also advertised as a king but it was definitely a double bed, so just keep that in mind when booking. Other than that, it was a nice stay.