It is supposed to be the best hotel in Verona. The location is excellent, closed to everything, and the building itself has its own charm. However, as a five-star hotel, it falls short of expectations of those who have stayed in other five-star hotels--such as Four Seasons in Milan or Prague, or The Claridge's in London. The room is very bare and reminds me of a family-owned pension in Switzerland. The bathroom is so tiny and needs major maintenance. The breakfast many people rave about is just mediocre, with carton juices and a very few variety of cheeses.