Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
Madrid Recoletos Station - 9 min walk
Madrid Atocha Station - 17 min walk
Atocha Cercanías Station - 17 min walk
Retiro Station - 6 min walk
Banco de Espana Station - 7 min walk
Serrano Station - 12 min walk
Restaurants
Cappuccino Madrid - 4 min walk
Aarde - 3 min walk
Patio de Leones - 4 min walk
Ramses Natsuki - 4 min walk
James Joyce Irish Pub - 5 min walk
About this property
Hotel Palacio Del Retiro, Autograph Collection
When you stay at Hotel Palacio Del Retiro, Autograph Collection, you'll be in a great location, within just a 10-minute walk of Puerta de Alcalá and Prado Museum. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Retiro Station is 6 minutes and Banco de Espana Station is 7 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
50 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking nearby (EUR 38.72 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Golfing nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (452 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 1908
Safe-deposit box at front desk
24-hour fitness center
Full-service spa
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Assistive listening devices in meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Room amenities
Be entertained
IPod docking station
Plasma television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bathtub only
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
The Suite Bar - This tapas bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 33 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 100.00 per night
Parking
Parking is available nearby and costs EUR 38.72 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a deadbolt lock on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid
Frequently asked questions
Does Hotel Palacio Del Retiro, Autograph Collection offer free cancellation for a full refund?
Yes, Hotel Palacio Del Retiro, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palacio Del Retiro, Autograph Collection?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Palacio Del Retiro, Autograph Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Palacio Del Retiro, Autograph Collection?
No, this hotel doesn't have a casino, but Casino de Madrid (13-min walk) and Casino Gran Via (14-min walk) are both nearby.
What is there to do at Hotel Palacio Del Retiro, Autograph Collection and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.
Are there restaurants at or near Hotel Palacio Del Retiro, Autograph Collection?
Yes, The Suite Bar offers international cuisine.
What's the area around Hotel Palacio Del Retiro, Autograph Collection like?
Hotel Palacio Del Retiro, Autograph Collection is in Retiro, a short 6-minute walk from Retiro Station and 10 minutes' walk from Gran Via.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
4/10 Fair
Sep 12, 2024
Zimu
Zimu, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
Nadia
Nadia, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 8, 2024
Necesita ya un poco más de mantenimiento y mejoras
Patricio
Patricio, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Jan 13, 2024
very good located attentive staff
carlos
carlos, 5-night family trip
Verified Orbitz guest review
8/10 Very Good
Oct 11, 2023
Anne
Anne, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 24, 2023
Luis
Luis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2023
Jonathan
Jonathan, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 30, 2023
Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Carly
Carly, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Mar 2, 2023
Perfect on everything, there could be a better customer service between tour guides and clients.
Al
Al, 6-night family trip
Verified Expedia guest review
2/10 Poor
Nov 17, 2022
jonathan
jonathan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2022
Andres
Andres, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2022
weiwei
weiwei, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 17, 2022
Liliana
Liliana, 13-night trip
Verified Expedia guest review
6/10 Good
Nov 10, 2021
Carla
Carla, 3-night trip
Verified Expedia guest review
6/10 Good
Sep 12, 2021
Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.
Margaret
Margaret, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Sep 6, 2021
Fantastic staff so kind and helpful and huge beautiful rooms in the best location one could ask for. I will certainly return!
Maureen S
Maureen S, 9-night trip
Verified Expedia guest review
8/10 Very Good
Aug 22, 2021
very good location, right across street from Retiro Park. front desk was very friendly and welcoming. the room was clean and spacious. but it's a bit older, need some updating.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 14, 2021
The staff was very nice and helpfull but very understaffed like many properties in europe
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2021
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2021
Marty
Marty, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 16, 2021
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2021
Great Hotel, Very Friendly staff, got an Amazing Suite they upgraded us!!!! Very Happy with our stay.
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2021
location and staff
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 23, 2021
todo muy bien quizás un poco mas de mantenimiento en pisos e iluminación ceden ayudar
Verified traveler
2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Jul 6, 2019
Fantastic property. Location and service were extraordinary.