The two rooms I reserved were not prepared for occupancy when I arrived at 3:00 pm. Although not a Hilton issue, the noise level of outside music revelry made my bed vibrate and I was unable to go to sleep until 1:30 am on the two nights of my stay. I appreciated the personableness and helpfulness of staff. Location of the Hotel was super regarding my plans for the stay.
Amy
2 泊の家族旅行
10/10
First off customer service amazing. I walked in looking and feeling homeless, they treated me like any other person who walks in the doors. Can’t say enough how clean it was. Room was beautiful. Even with a College World Series crowd it was still easy to get the help I needed.
Emilio
1 泊旅行
8/10
Booked this hotel because it was close to our concert. Only thing didnt like was the pillows were super flat.
Amber
1 泊の家族旅行
10/10
Felipe
1 泊旅行
10/10
Kristie
1 泊旅行
8/10
Everything was great. Except the ac in my room didn’t seem to go lower. It was working, but it stayed at 68 when I turned it to 65
Jared
1 泊旅行
10/10
Christine and Michael
1 泊の友人との旅行
6/10
This hotel was so-so and seemed expensive given the lack of amenities. It’s a good 10-15 minute walk from the downtown. The pool was too small for the property and was full of kids.
We had to ask for more towels (4 of us in a room and we only got 3) two days in a row.
Parking ramp was also too small and there were many people having trouble in their big GMC trucks.
宿泊されたお客様
2 泊の家族旅行
10/10
BethAnn
3 泊旅行
10/10
Jaccqulene
1 泊旅行
6/10
There were several events that evening in Omaha. When we showed up to our hotel, the parking garage was full. There was an attendant telling us that they were full and we were told we could valet at a discounted rate. Seems not right as we selected this hotel to the proximity of the concert we were going to. Once we were inside checking in we received a little bit of attitude from the front desk when i mentioned it was unfair that we could not park at the hotel. The clerk told me it was first come first serve and i was welcome to park across the street for a fee. If we wanted to park at the venue and pay then i would have picked another hotel that was cheaper to not have to deal with this. We ended up valeting our vehicle and did not receive a discounted rate like we were told. This is in Omaha, there are always events going on so we were not happy with the lack of preparedness from the hotel staff that day. The hotel room was great and comfortable.
Patrick
1 泊の家族旅行
10/10
Nicole
1 泊旅行
6/10
We had a handicap accessible room, so the shower was walk in. My husband took a quick shower (less than 3 minutes) and the entire bathroom floor was covered in standing water. There was no way to keep the water in the shower area, it just flowed straight out and pooled. We had to use all our towels to soak up the mess, called the front desk 3 times (2pm, 630pm and 1130pm) requesting towels and explaining what happened.
FINALLY got towels at 11:45pm
宿泊されたお客様
1 泊旅行
10/10
Sherri
1 泊旅行
10/10
Nice hotel
michael
2 泊旅行
6/10
I got a premium room and asked for a good view of the city was offered. all i got was a rooftop of our building and a highway right in front of us.