2/10 Poor
Dec 12, 2023
Absolutely not
The only saving grace is the staff, who were all super friendly. The lobby is unstaffed after a certain point, and the door to the lobby is locked then, which should’ve been an immediate red flag. When we were given a physical metal house key for our room, that should’ve been red flag 2. Driving around the building to get to our room, we quickly discovered that this is a hotel where people live, not just stay for a short time. Red flag 3. Upon entering our room, the smell of smoke was strong, there was hardly any furniture, and the bed and bathroom were filthy. The bedding wasn’t hotel bedding either, just residential bedding from Walmart. We cut our losses and dropped our key off at the front desk and high tailed it to the Hilton.
Brittany
Brittany, 1-night trip
Verified Hotels.com guest review