Room keys refused to work. Had to make at least half a dozen trips to the front desk to get keys made, and invariably only one would work (if at all). Night manager had very poor, combative attitude. Room smelled. Parking was atrocious. Elevators had issues. Could never enter of leave except through front entrance.
宿泊されたお客様
2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月14日
Brenda
Brenda、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月13日
Very Good, Not Great - Safe, quiet+ close to stuff
It was rather confusing at the start. I called at 12 Noonto request an early check in and they said if we came by after 1 PM we would be able to check in. So we drove across town and arrived at 2:10 PM only to be told check in was 'after' 3 PM. I said I understood but had called in and spoken with the front desk. She apologized for the miscommunication, but no rooms were available. Ugh. The room was clean but the pillows (3 only) were awful and the sheets rough like sandpaper. There was only a thin blanket so I am glad I brought my own blanket from the car. There was no shower gel or shampoo in the bathroom - only to read on a sticker on the last day it was avilable at the front desk ON REQUEST. This was not offered at check in nor mentioned on the website. Nor was the fact that housekeeping was extra and on request. I was surprised to see the room was untouched when we got back from a long day out. Thank goodness we hung up all the towels. Overall the room was fine. The bed as not great and the pillows and bedding 'fine' but not great. The TV had no ability to connect to any apps or allow for streaming- big miss. Plus there was a napkin in the hallway of the stair way for over 36 hours. I ended up picking it up and throwing it out. It annoyed me too much. Plus there was missing pain on the bathtub/ shower which made it look run down. But, it was centrally located, close to the freeway and shopping and lots of easy parking. So you get what you pay for and it was ok! Thanks!
Phillip
Phillip、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年10月7日
Location was super close to freeways, shopping & dinning. Pretty convenient for our Universal trip. Pretty comfortable. It did say "breakfast included".. was disappointed to discover it was a breakfast bar (oatmeal, coffee & muffins) not an actual hot/cold breakfast. Our keys also stopped working. We had to get them reactivated a few times during our stay.
Amy
Amy、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月4日
Gary
Gary、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月2日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月30日
Enrique
Enrique、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月25日
CLEANING NOT PROVIDED UNLESS WE STAY 7+DAYS.
CHANGE BY OURSELVES BASIS.
NO GARNISH NOR COOKING TOOLS, AS THEY DON'T HAVE ENOUGH STOCK.
You have to bring bathroom towels to counter for 1:1 changes. and they never count and give less towels then we return.
Provided breakfast was beyond my expectations well below. almost nothing to eat.
1 stay, maybe I can recomend but not more.
宿泊されたお客様
4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月25日
MARIA
MARIA、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月23日
Zuleika
Zuleika、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月20日
luis
luis、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月16日
Gustavo
Gustavo、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月16日
Chad
Chad、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月13日
Horrible place, full of roaches
Reyna
Reyna、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年9月8日
Hani
Hani、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年9月8日
Not too long but good enough.
It had plenty of parking. Could use a touch of cleaning around the parking lot to look presentable. Front trash bin at the entrance of the building was over flowing. Friendly customer services, knowledgeable and very informative staff Receptionist. Spacious room with double queen size, plenty of storage and room for suit cases . Did have tiny roaches. A well size kitchen with decent refrigerator and freezer, electric stove and microwave available. The hallway did have a wierd moldy smell with a mix of marijuana.