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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain Helen hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool, a heated pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning

Main amenities (9)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Convenience store
  • Microwave in a common area
  • Refrigerator in a common area
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • In-room climate control (air conditioning)
The price is ￥14,694
￥17,666 total
includes taxes & fees
Jan 19 - Jan 20, 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Shower/tub combination
Hydromassage showerhead
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Country Inn & Suites by Radisson, Helen, GA

Pool
Free breakfast
Free parking
Free WiFi
8.0 out of 10, Very Good, (1005)
The price is ￥21,441
￥25,431 total
includes taxes & fees
Jan 2 - Jan 3, 2025
Country Inn & Suites by Radisson, Helen, GA
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About the neighborhood

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 5 min walk - 0.5 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Charlemagne's Kingdom - 8 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk - 0.9 km
  • Helen Tubing & Helen Water Park - 16 min walk - 1.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Troll Tavern - ‬4 min walk
  • ‪Spice 55 - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Enjoy your visit to Helen with a stay at SureStay Hotel by Best Western Helen Downtown. Guests can enjoy the indoor pool or take advantage of nearby rafting. Fellow travelers love the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?
Yes, there's an indoor pool.
Are pets allowed at SureStay Hotel by Best Western Helen Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.
What's the area around SureStay Hotel by Best Western Helen Downtown like?
SureStay Hotel by Best Western Helen Downtown is a short 5-minute walk from Helen Festhalle and 6 minutes' walk from Helen Arts & Heritage Center. Travelers love the hotel's prime location.

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Oscar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family Friendly
Wonderful people and service. I went in and asked for a couple things of milk at night for my baby to drink and they gave me a gallon of milk that they had on hand. Very nice and helpful. Thanks for having us!
Michael, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Melissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

TJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gipsy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

tim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SureStay at Helen, Ga
Staff was wonderful. Accommodations were good. Room was clean. Right in the middle of where we needed to be. Everything was within a 5-10 minute walk. Didn’t drive anywhere, which is great because traffic got heavy during the day and through the evening hours. Provided breakfast was ok. Cereal, oatmeal, yogurt, coffee and tea. We were there to try the local restaurants, so breakfast wasn’t a big thing for us. Staff was very welcoming. Would definitely stay again.
Francisco, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RONALD T, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location location location
Great location. Walked to everything. Comfortable AMA good service
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Tabatha, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Tiffany, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Yoandrys, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great Customer Service!
Great visit , customer service was the best ! Needs a little update but we would stay there again!
1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Front desk service was great, she made sure to show me my room number rather than speak it out loud as there were others in the vicinity. Room was clean, bed was comfy, shower was nice. The tv remote didn’t work great and the AC was difficult to get going.
Caroline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary at Front desk checked us in, she provided friendly and excelent customer service, she was great. Hotel location is perfect walking distance to everything. The room and over all the hotel is very clean, beds and pillows are confortable. Will stay there again.
Ealeane, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kala, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lacey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceed expectations!
Our stay was awesome! The room was very clean, everything is walking distance, continental breakfast hit the spot.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

A little dissappointed.
The price was a little high, as are all prices in Helen. Room was generally clean but bathroom could use a refresh. The sink was a standard bathroom resin sink that had worn through the hard coating. Had been repaired with paint and looked terrible. The tub had loads of mould & mildew in the grout lines. I forgot to request a first floor room at booking and hotel could not accommodate request at check-in. Web page says "free breakfast" which turned out to be a very modest continental breakfast. On the plus side, the location was good and the staff was cheerful and helpful. Will probably not go back to Helen.
Hollis, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

elliot, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 2-night family trip
Verified Hotels.com guest review