Very nice girl that works at night, she was very helpful and friendly. Thank you
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 21 日
Zulema
Zulema、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 21 日
Kevin
Kevin、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 19 日
Way overprised! Breakfast was not edible. Room was okay, except for the shower. Could not get any hot water out of it....just barely warm.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 17 日
It was ok
It was ok. The food was good. In our room the 2 lights between the bed did not work. The exhaust fan in the bathroom did not work.
KAY
KAY、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 16 日
Eleuterio
Eleuterio、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 15 日
Jonathan
Jonathan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 5 月 13 日
Don’t do it!!!!!
At check in the hotel people were sleeping on the couches in the lobby. I felt like I was nothing them. The sheets had stains all over them. The shower curtain had blood all over the bottom of them. The took our towels the first day and would not replace them or the toilet paper. They acted like we were stealing them. The hot tub was broke and the pool had a bad Oder to it. At 0600 Mothers Day morning the whole hotel was awakened by police and fire. The hotel staff caught the kitchen on fire. And the hotel smelled like it for days and so did our clothes. I left a day early and got a different hotel. The pool area had dirty diapers all over the floor. We purposely but a potato chip in front of our door to see if anyone swept and it was still there when we left.
robert
robert、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 4 日
Adam
Adam、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 5 月 3 日
Don't recommend
The people were not very friendly. We booked because it had a pool. Our key didn’t work so they rekeyed ours. It still didn’t work and all they said was that we couldn’t use it. We told them that we got this hotel because of the working pool and didn't even apologize. We asked about getting a partial refund but they said no.
Corie
Corie、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 13 日
Worst experience
I didn’t stay at this hotel. I checked in and when I got to my room the curtains were ripped, the lights didn’t work, the bed was hanging half off the bed. And there was stains everywhere. There was a lot of broken down beat up cars parked outside of the hotel as well the service was horrible. I asked for a refund and they told me they could only refund $40 even though I didn’t stay any of the nights ….
Mercedes
Mercedes、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 11 日
Dauvonte
Dauvonte、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 4 日
Rebecca
Rebecca、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 1 日
Best overall experience in a while.
The staff is all amazing. Especially the day shift ladies!! Quickly accommodated me when I needed to check in fairly early. I had to pay the early check in fee. But so worth it. They worked with me daily when I needed to book another night. Very personable and down to earth.
I managed a retail store for many years and by far this has been some of the best customer service I have experienced in a while. Clean, comfortable beds and spacious rooms. Breakfast is worth getting up for. Quiet and peaceful even the nights that they were fully booked.
Lubbock is home but I travel for work now. I come home 1-2 times a month and I definitely found my new temporary home here when I do come back.
Ariel
Ariel、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 28 日
manuel
manuel、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 25 日
Earl
Earl、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 18 日
The lady at the front desk when we checked in was rude and didn’t even know where the rooms were. But the other staff was very nice and friendly.
Velvet
Velvet、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 14 日
My room had no AC! They came to place us on a new room that wasn't cleaned yet
Adam
Adam、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 3 月 13 日
Not sure
I was checked in to someone else’s room or room that hadn’t been cleaned and this was at 10 pm. Kind of scared me going in someone else’s room and then the second room couldn’t get in because the door knob was installed upside down that was weird. After breakfast key did not work to get back in my room (electronic key). Floors were pretty dirty in hallways like coffee or soda spills but the price was descent get what you pay for. Hotels app was supposed to give me 10% off and that didn’t happen either. Uber wanted 46$ to go 12 miles from the airport so try lift close to half the price.
Carolyn
Carolyn、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 10 日
Unsatisfactory stay
Room was horrible broken lights water was leaking from restroom,floor was wet, restroom light was broken