They went to clean our room without permission that we want them to clean and they took my towel and went to ask the manager if they could find it and return it to me, but the manager seemed not to care that if the guest accidentally took the towel from the hotel, they would probably gonna charge it
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月5日
I was very pleased with the staff at the hotel, I forgot when we checked out a personal pillow left behind so I called and front desk got a hold of my pillow and made sure that it was safe till I returned. Very happy and appreciative!
Mirella
Mirella、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月4日
Chad
Chad、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年3月3日
Review
The hotel has removed some of the aesthetic decor that made the lobby and eating areas more pleasant. It appears that since people continue to come, the hotel has made less effort to enhance the feeling of a special, comfortable lobby, dining area. This is disconcerting to this client. The food provided by the staff at the buffet was well prepared and offered good variety. Thank you. The room was adequately clean, tho the fact that windows don't open was evident as there is not a 'fresh' smell, but one of enclosed areas. The room was very comfortable and we appreciate the suite concept very much. Recommend pulling up wall to wall rugs - terrible germ carrier and smells stay. But the effort to make the room feel updated is greatly appreciated. Hope this feedback is valuable to your organization.
Calli
Calli、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月2日
Deborah
Deborah、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月2日
Staff was helpful and accommodating
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年3月2日
Rahiti
Rahiti、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月1日
Great location,big rooms and free Happy Hour!
Good size rooms with separate sitting room,dining table, microwave and fridge,great location.Easy to find and good parking. Front desk did not give us any information about the Happy hour or Breakfast I found out by overhearing another guest being told about it. The jacuzzi my friends were looking forward to was cold unfortunately which was disappointing. Overall good price for a comfortable stay at a great location.
Fay
Fay、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025年3月1日
We stayed here 1/28-1/30 then again 1/31-2/2. Previously I stayed here in 2019 and wonderful experience but seem like the last couple years the hotel remodeled the breakfast area very beautiful place. But the breakfast was horrible everything was bland, bacon wasn’t crispy, and cold. Housekeeper came into my room without permission we put the sign outside but still came in we notified the front desk about this and they didn’t do anything about it. Beds are comfortable. When you get onto your floor, the hallways are very dark I’m not sure if they’re trying to reduce costs, but it was very dark and couldn’t see the room numbers. I wouldn’t stay here again it has changed a lot since 2019.
Kenny
Kenny、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年3月1日
Nice and clean hotel. Rooms were comfortable. I do miss the Embassy before covid. Breakfast used to be amazing
Kaliska
Kaliska、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月28日
Great hotel for visiting Disneyland
Embassy Suites is always good. Breakfast was great with lots of options. Happy hour was nice but food was chips and veggies and just ok. There is a bus to Disney from the front of the hotel for $6/day but we found Uber to be significantly cheaper and faster for a 5 person group.
宿泊されたお客様
6 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025年2月28日
Disappointed
Dirty restrooms and bed sheets very disgusting to sleep in .
Karem
Karem、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月27日
Love embassy suites!
We always loved embassy suites. Especially the breakfast! The only thing I will comment on is the toilet in our hotel. The handle was a little sticky so we had to adjust on how to flush. Otherwise everything is fine. Also like the shuttle to Disneyland.
Wai Yu
Wai Yu、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年2月26日
Had to switch rooms the first one smelled like smoke I requested non smoking. Second room had a smoke detector that kept beeping. Curtains were dirty with snot.
elizabeth
elizabeth、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月26日
John
John、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月25日
Seberiano
Seberiano、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月25日
Bang for your buck
Stayed here for 3 nights in the 1 BR with kitchenette. The room was clean but the shower in the bathroom was tough to control. The staff were friendly and the convenience of walking to the convention center during the conference made this a great stay.
宿泊されたお客様
3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年2月24日
The staff was great. Room was nice and ready when we arrived. Just a couple of things that need to be fixed. The rod to shut the curtain in bedroom left side missing. And when you come into bedroom the light switch does not work. But other than that the room was nice.