Amazing property. Not so good with service. For a place that charges of $1,000 per night you’d think they would staff the front desk and bellman positions so that 20 minute waits are eliminated.
It took us that long to check in. It took 20 minutes to get a porter for our bags. It took 20 minutes to check out. It took 20 minutes to get our bags retrieved from the bungalow. The worst part is that the reception leader was present at a desk and never stepped in to help or change anything. I’d still recommend this place because the over-water bungalows are a one of a kind experience. But just a little frustrated too.
Michael and Giselle
Michael and Giselle、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 11 日
Not a five star experience.
The room was nice, but definitely dated. The check in the gentleman was nice, but there was just really no service. They could not walk us to our room which we expect in a five star hotel, especially when you’re staying in the overwater premium bungalow. The fixtures in the bathroom were dated and had lots of grime on them. Also, the ice maker across from our room was broken, and it looked like a had been broken for a long time. Half of the equipment in the gym was broken. We ordered a burger from room Service, and ordered at medium rare and it was an overcooked hockey puck. They brought another one and it was the same thing. The room service lady was super nice. The snorkeling off the room was a 10 out of 10 we actually never ate any more meals in the hotel and people were generally nice but the hotel is just a little tired and after coming from a five star resort in Bora Bora, this was not even close to a five star experience. Very expensive for the service we received.
Scott
Scott、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 10 日
Karen
Karen、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 9 日
Debra
Debra、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 9 日
Beautiful
Catherine
Catherine、2 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 6 日
Ross
Ross、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 5 日
Big disappointment foodwise
Very nicely located hotel with oldish but rather well maintained bungalows. However, the food offer is mediocre. Compared with the other hotels we stayed at, the selection for breakfast was very poor and the products were of poor quality. For lunch we got a tasteless, well done burger (we ordered medium). The creperie was decent though and it was cool to observe sharks down. In the end we decided to rent a car and eat outside the resort and that was a very good decision.
Krzysztof
Krzysztof、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 3 日
Susan
Susan、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 1 日
It was wonderful to be greeted with a lei, a cool washcloth and some pineapple juice. We loved that the snorkel gear and refreshing drinks were included. The food and the views, the cultural program and the friendly staff - all were top notch!
Louise
Louise、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 31 日
Super Friendly
Super friendly, convenient location. Really pretty views. Room was spacious and clean, staff was polite snd helpful. Great stay.
Kameron
Kameron、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 29 日
Good location
Paul
Paul、2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 26 日
Bungalow had incredible views - the lagoon was breathtaking. Loved being able to snorkel off our deck. Really enjoyed the creperie and watching sting rays and black tip sharks swimming below us as we dined! The rooms were clean and very nice. The exteriors of the bungalows are quite worn and need a refresh but it didn't affect our stay.
Julia
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 26 日
NICE RESORT
TYLNN
TYLNN、2 泊の家族旅行
Orbitz を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 20 日
Having stayed a few days earlier at the Hilton Tahiti, I was quite surprised at how run down the Moorea Hilton was. The dining chair cushions were all torn with the stuffing exposed, the over water bungalows were in desperate need of maintenance, decks need to be treated, the room needed to be deep cleaned, and furniture cleaned. This hotel was not up to par with what other Hilton properties.