Memphis International Airport (MEM) - 16 min drive
Memphis Central Station - 21 min drive
Restaurants
Chick-fil-A - 9 min walk
McDonald's - 20 min walk
Panda Express - 16 min walk
Central BBQ - 9 min walk
Bog & Barley - 10 min walk
About this property
Extended Stay America Suites Memphis Germantown West
When you stay at Extended Stay America Suites Memphis Germantown West, you'll be within a 15-minute drive of University of Memphis and Wolfchase Galleria. Free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
104 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
What to do
Golfing nearby
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Housekeeping is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Extended Stay America Memphis Germantown West
Extended Stay America Memphis Germantown West
Extended Stay America Germantown West
Memphis Extended Stay America - Memphis - Germantown West Hotel
Extended Stay America Memphis Quail Hollow
Extended Stay America Memphis Germantown West Hotel
Extended Stay America Germantown West Hotel
Hotel Extended Stay America - Memphis - Germantown West Memphis
Hotel Extended Stay America - Memphis - Germantown West
Extended Stay America - Memphis - Germantown West Memphis
Extended Stay America Memphis Germantown West
Extended Stay America Suites Memphis Germantown West Hotel
Extended Stay America Suites Memphis Germantown West Memphis
Frequently asked questions
Does Extended Stay America Suites Memphis Germantown West offer free cancellation for a full refund?
Yes, Extended Stay America Suites Memphis Germantown West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Memphis Germantown West?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Memphis Germantown West?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Memphis Germantown West?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Does Extended Stay America Suites Memphis Germantown West have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Extended Stay America Suites Memphis Germantown West Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 12, 2024
Markie
Markie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Stephon
Stephon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Great people and service
Stephon
Stephon, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 23, 2024
Bed Bug Hotel
This hotel has bed bugs, it used to be very nice back in the day but not anymore l won't come here again and l would like my money back. Shower curtain old and dirty. Bed linens dingy. Don't stay here!!!
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Great service
Stephon
Stephon, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 9, 2024
Jayden
Jayden, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Markie
Markie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Stephon
Stephon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Stephon
Stephon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Always a great stay
Stephon
Stephon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Stephon
Stephon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Great service and stay
Stephon
Stephon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Markie
Markie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Will Book Again
Nice .
Tiffaney
Tiffaney, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Raven
Raven, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Deborah and Nakita are great hostesses
Stephon
Stephon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Deborah and Nakita are wonderful and are always on point with service
Stephon
Stephon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
I am currently moving back home across country from Oklahoma City to Richmond, VA and needed a safe place to stay in a pinch for my 3 year old cat and I. Using the hotels.com app I was able to locate this cozy little spot tucked away right off the highway in West Germantown (the second safest city in the state to my knowledge) surrounded by medical offices and not far from the hospital. I felt comfortable leaving my truck packed to the brim both inside and in the bed (obviously covered and strapped down) in the parking lot overnight and woke up to everything just as I left it. The room was clean, comfortable and the staff were extremely helpful. I was supposed to arrive before the 11PM check in cut off but was delayed due to stand still traffic on I-40E for over an hour and did not arrive until well after midnight. I called as soon as I knew my situation and Deborah went ABOVE AND BEYOND assisting me with the process. There was a mishap with the system as she attempted to add the $30 pet deposit and would not allow her to charge my card as it was not on file due to using a third party to book. Due to their policy, she was not able to accept payment over the phone and the front desk attendant coming in to work overnight after her was not able to handle any sort of transactions. She attempted to then remove the pet fee in order to check me in but was stopped due to an error that prevented her from doing so. After about 15 minutes on the phone dedicated to resolving this for me,
Nathaniel
Nathaniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Great place to stay
Stephon
Stephon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
Great
Alex
Alex, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
Room was clean, smelled fresh, and everything was in order.
Jonathan
Jonathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Markie
Markie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 6, 2024
If I wasn't so exhausted from driving 11 hours I would NOT have stayed here. My room was gross. There was mold ALL over the chairs (I have pictures), which when I saw that made me question the rest of the cleanliness in my room. My sheets were all pilly and super used. There was no breakfast in the morning as advertised.
The only thing that was good about my stay was the woman who checked me in, Deborah. She was super friendly and accommodating -- if only that were enough.
I also felt unsafe, and had to clear out my car because apparently there have been issues with break-in's and the hotel had a sign saying they weren't responsible if that happened in their parking lot. If I'd had any idea this place would be like this I wouldn't have booked a room. The photos on the listing are super deceptive, obviously shots taken from the 2 rooms in the hotel that aren't super gross and sleazy.
Rachel
Rachel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
Good stay for the price. Clean room, safe area, quiet