Escape to Cyan Cancun Resort & Spa, where sun-kissed days await. Unwind at the private beach with massages and loungers or soak up the fun at the poolside bar. Guests rave about this beach locale and helpful staff, who ensure a seamless stay.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
On a private beach
Restaurant and bar/lounge
Outdoor pool
Free beach club on site
Beach umbrellas
Beach sun loungers
Beach towels
Pool bar
Spa services
Terrace
24-hour front desk
Feel at home (6)
Private bathroom
Television
Garden
Terrace
Daily housekeeping
Blackout drapes/curtains
The current price is ¥11,594
¥11,594
¥14,903 total
includes taxes & fees
Mar 30 - Mar 31
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Deluxe Room, Sea View
Deluxe Room, Sea View
Highlights
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
32 sq m
Sea view
Sleeps 2
1 King Bed
View all photos for Studio Suite
Studio Suite
Highlights
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
32 sq m
Lagoon view
Sleeps 2
1 King Bed
View all photos for Superior Suite, Sea View
Superior Suite, Sea View
Highlights
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
42 sq m
Sea view
Sleeps 2
1 King Bed
View all photos for Deluxe Quadruple Room, Sea View
Deluxe Quadruple Room, Sea View
Highlights
Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
32 sq m
Sea view
Sleeps 4
2 Queen Beds
View all photos for Superior Suite, Balcony, Sea View
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
What's nearby
El Rey Ruins - 18 min walk - 1.5 km
Iberostar Cancun Golf Course - 18 min walk - 1.5 km
Delfines Beach - 2 min drive - 1.7 km
Maya Museum of Cancun - 4 min drive - 3.5 km
Ventura Park Cancun - 6 min drive - 6.2 km
Getting around
Cancun Intl. Airport (CUN) - 12 min drive
Restaurants
Arena Sports Bar - 11 min walk
Zai - 13 min walk
Sun Palace - 6 min walk
Km 19.5 - 12 min walk
Bogavante Restaurant - 3 min walk
About this property
Cyan Cancun Resort & Spa
Placing you within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a poolside bar, a terrace, and a garden. The pool and helpful staff get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
155 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
What to do
On a private beach
Free beach club
Services
24-hour front desk
Luggage storage
Free pool cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa services
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Mobile key entry
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 2 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun
Frequently asked questions
Does Cyan Cancun Resort & Spa offer free cancellation for a full refund?
Yes, Cyan Cancun Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cyan Cancun Resort & Spa ?
Yes, there's an outdoor pool.
Are pets allowed at Cyan Cancun Resort & Spa ?
Sorry, pets aren't allowed.
Is parking offered on site at Cyan Cancun Resort & Spa ?
Yes, there's free self parking.
What are the check-in and check-out times at Cyan Cancun Resort & Spa ?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Cyan Cancun Resort & Spa ?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are both nearby.
What is there to do at Cyan Cancun Resort & Spa and nearby?
Cyan Cancun Resort & Spa has a private beach and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Cyan Cancun Resort & Spa ?
Yes, there's an onsite restaurant.
What's the area around Cyan Cancun Resort & Spa like?
Cyan Cancun Resort & Spa is a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18 minutes' walk from El Rey Ruins. Travelers say this hotel is in a good location.
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Cyan Cancun Resort & Spa Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 9, 2025
The Mabe Family
Hotel Cyan is a great hotel offering many amenities. The staff are very courteous and can assist you with almost anything to make your stay enjoyable, the restaurant, the pool, the swim up bar are all great as well the location..
Jeffrey
Jeffrey, 7-night trip
8/10 Very good
Feb 21, 2025
Good value but could use some TLC
It had all the basics: comfortable beds, hot and powerful shower, great view, and quiet. But the facilities were showing their age: broken door jambs, mold/mildew in the shower, rusty light fixtures, etc.
For the price, it was good value and we would stay again.
Michael
Michael, 5-night trip
10/10 Exceptional
Dec 5, 2024
Great location, near the airport, transportation and stores
MARY
MARY, 4-night trip
8/10 Very good
Dec 8, 2024
Quiet, safe, easy parking
Miguel Enrique
Miguel Enrique, 4-night trip
4/10 Fair
Mar 3, 2025
The hotel was in an under maintained state. Paint and chunks of the building had fallen off. Our room didn’t have any outdoor seating. We swam up to the bar in the pool and found out you have to have payment on you instead of billing to our room.
No one carries a wallet in their bathing suit.
The ocean was beautiful. The proximity of the ocean to the hotel was ideal. The pool had some rust stains but was a nice shape and was fun to hang out
Ramesh
Ramesh, 1-night trip
8/10 Very good
Jan 28, 2025
Good stay
Suited me for a short stay looking for inexpensive beach and sunshine. This part of Cancun is away from the craziness which is perfect with a quieter but very nice beach. The hotel needs a little love and modernising but it’s was perfect for solo travel. Restaurant is good but more costly than leaving the hotel. There are restaurants across the road if you need. Close to airport. Had a lot of positives here!! Wake up for the sunrise
Justin
Justin, 3-night trip
8/10 Very good
Dec 4, 2024
The beds were very comfortable, the bathroom was clean, the pool was beautiful, easy access to the beach. Walking distance to store and restaurant and playa dolphin
David
David, 1-night trip
4/10 Fair
Feb 26, 2025
This is a good 2 star hotel
This hotel is in a state of disrepair. The bathroom door was falling apart in my room, everything needs a fresh coat of paint, the couch in my room looked so old/dirty I was afraid to sit on it. Overall, though, the place was clean. Rooms spacious. Location is good. Just misadvertisement in terms of this place being “4 stars” - it is not. It is 2 stars. Restaurant also wasn’t good.
The one nice thing that worked for me was 12 PM checkout.
Polina
Polina, 1-night trip
10/10 Exceptional
Nov 4, 2024
It’s amazing, we are truly VIP treatment..near in the airport and very near to the beach.
Ronie Ian
Ronie Ian, 1-night trip
6/10 Good
Dec 30, 2024
OK but could be better
The location is excellent. Service and cleanness are also remarkable.
The lift and other sections into the bedrooms (window's handler, sofa, furnitures) need deep maintenance or apply a refurbish; this would enhance a lot the hotel
Verified traveler
2-night trip
6/10 Good
Feb 9, 2025
Febuary2025
Our stay was ok but the hotel in general need a major upgrade. And that’s the reason we give an average rate. If you are on budget he might be perfect. Also the location is way south and far away from the Center.
No food available and the morning pastries were so bad because of been daysss old .
NORBERT
NORBERT, 3-night trip
6/10 Good
Jan 14, 2025
ok for the rate
Hotel was ok some area were run down. the shower was not working right.
Jose
Jose, 3-night trip
8/10 Very good
Dec 15, 2024
Good stay
Dated hotel, but nice rooms. The jacuzzi bathtub in our room could not produce enough hot water for a bath. Everything was great. Comfy bed was a pleasure to sleep on.
Gregory
Gregory, 1-night trip
8/10 Very good
Aug 13, 2024
Good place to stay at
Rene
Rene, 3-night trip
10/10 Exceptional
Sep 28, 2024
Great location and view everything clean and perfect
Claudia
Claudia, 1-night trip
10/10 Exceptional
Aug 30, 2024
Staff was amazing, food was delicious, quiet, and excelente aérea
Susana
Susana, 4-night trip
6/10 Good
Dec 31, 2024
Overall good. Bathrooms are in bad shape.
Murtuza
Murtuza, 6-night trip
8/10 Very good
Nov 2, 2024
The infinity pool and the views are amazing, the bar and the restaurant offers you good food for a good price. You definitely need to get a massage there with Milca, she was AMAZING. It’s not the newest modern building in the area but it’s all you need for a a budget friendly vacation.
Anyi
Anyi, 3-night trip
6/10 Good
Jan 9, 2025
It’s the bare minimum
It is one of the cheapest hotels in the area so I can’t expect too much however it’s is a very left alone hotel as in it needs a lot of maintaince
robert
robert, 1-night trip
8/10 Very good
Dec 6, 2024
It was not crowded.
Lucy
Lucy, 1-night trip
10/10 Exceptional
Oct 8, 2024
I like the ocean view and easy access to the beach.
milton
milton, 6-night trip
8/10 Very good
Oct 18, 2024
If you are planning to stay at the resort don't go here but if you are looking place to sleep at night best place to visit
Karan
Karan, 7-night trip
6/10 Good
Sep 10, 2024
I liked that it had a nice cool view of the beach from the pool.