6/10 (良い)
2025 年 5 月 12 日
Poor customer service
Unlike the Middleton Tru by Hilton, this Stoughton location has a long way to go in terms of comparison.
Although clean rooms (hotel is pretty new), the service was not good. Anywhere that you go and are not greeted by the front desk starts me off on a bad note. The front desk attendant was yawning the entire time checking us in, and looked disinterested and annoyed. No urgency amongst the breakfast attendant either to keep food items filled. To top it off, the mattresses are cheap and uncomfortable.
Definitely won’t be staying at this Tru by Hilton location again.
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