Upon getting to my room the bed was not made, there were tools in the room, the fridge did not work, and the shower only had ice cold water. At breakfast we waited at the host stand for five minutes before seating ourselves since the hostess was asleep in a nearby chair. The food was cold and the plates were dirty. I normally really enjoy staying at Hilton properties, but this was ridiculous. I was also denied a refund and as a result will not be returning.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月13日
Perfect place to stay
The hotel is very nice and conveniently located. Every staff interaction was great and they couldn’t have been nicer. We really enjoyed our stay and will definitely return.
Gary
Gary、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年2月10日
No complaints. Great Deal, Great Stay
Amazing stay. Flawless location and hotel is very nice too.
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月30日
Kevin
Kevin、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025年1月29日
Very disappointing stay!
My husband had a lobectomy and i spent the night at the hospital. I was exhaustedly and needed a hot shower, good meal and sleep. I was so looking forward to my stay. The clerk at the desk was noce enough. He handed me a paper and sais this is about the hotel. I got to my room, dropped my bags and read the paper where i found the lovely hotel lounge was not serving food or beverages. There was another option that was very nice but not quiet! I ate, had a cocktail and walked back to my room which was literally on the other side of the hotel. I immediately prepared for my shower. There was no hot water. I let it run for 15 minutes. Still cold. I decided to get in anyway and body wash and slid nearly through the glass doors. The shower was like a sheer of glass. So no shower for me. I washed in the sink and went to bed. Thankfully that was comfortable in my viewless room. The television blocked the window