2/10 Poor
Jan 9, 2025
Not worth the money
Edison's wife - When we came in to get the room that we had pre-booked the staff was pleasant and gave us the key. However, when I made it to the room I had to use the bathroom so I went in and there was something yellow on the seat so I thought maybe it was a stain but NO it was pee cause it wiped right off so I lifted the seat and it was filthy so I tried to call down to the front desk put the cord was not connected to the phone and was all tied up in other cords that I couldn't pull it out to reconnect the phone so I went all the way down to the office because I had left my phone in the car. One of the girls came back to the room with me to verify that it was dirty so they moved us to another room. I asked for a discount and she said would get with the manager she was just in training and would call us. When I went in and checked the bathroom the door knob was out of its spot and hanging on the door where you could see through the hole in the door. Then there was a black spot in the middle of the tv and dirt in the sheets so we laid on top of the bedspread while we waited for the manager to call. At 3am we had to leave to catch our flight and the manager had left in the middle of the night so of course the new person had no idea of what happened and I didn't have time to go through it all again. So we just left.
Edison
Edison, 1-night trip
Verified Hotels.com guest review