There are differences in the responsiveness of staff. Some staff are excellent. However, I think the room cleaning staff are no good. I think the room cleaning staff are not good, because during my stay there was filth thrown in the toilet. I had to take it out of the toilet myself and clean it up. This was my first experience of this and was very unpleasant. Also, the pillowcases, etc. were left on the bed without being changed. When I asked other guests, they told me that they had been replaced neatly. Therefore, I found that there were differences depending on who was in charge.