When we arrived, their system was down, so we couldn’t even check in right away and had to wait in the lobby for quite a while. The front desk staff wasn’t friendly—actually, they were pretty rude. The pull-out sofa bed had dirty sheets, and we had to call housekeeping to bring a clean set. We even found a dead roach under the couch. They couldn’t provide a microwave in the room, which made things really difficult while traveling with an infant and a toddler. Having to walk back and forth to the shared microwave multiple times was exhausting. Overall, we were really disappointed—it wasn’t kid-friendly at all, especially for the price. We’ll never stay there again.