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Springhill Suites by Marriott Mystic Waterford

3.0 star property
New London hotel with indoor pool and 24-hour fitness

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Springhill Suites by Marriott Mystic Waterford

Exterior | Springhill Suites by Marriott Mystic Waterford
Hypo-allergenic bedding, in-room safe, desk, blackout drapes | Springhill Suites by Marriott Mystic Waterford
Reception | Springhill Suites by Marriott Mystic Waterford
Swim up bar area with lounge chairs and a view of the pool. | Springhill Suites by Marriott Mystic Waterford
Hypo-allergenic bedding, in-room safe, desk, blackout drapes | Springhill Suites by Marriott Mystic Waterford

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Free breakfast
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Daily housekeeping
The price is $133
includes taxes & fees
$116 per night
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Indoor pool

Holiday Inn New London - Mystic Area, an IHG Hotel

Pool
Free parking
Free WiFi
Restaurant
8.4 out of 10, Very Good, (1001)
The price is $106
includes taxes & fees
$92 per night
Jan 28 - Jan 29
Holiday Inn New London - Mystic Area, an IHG Hotel
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About the neighborhood

Map
401 N Frontage Rd, New London, CT, 06385

What's nearby

  • United States Coast Guard Academy - 3 min drive
  • Connecticut College - 4 min drive
  • New London Ferry Dock - 5 min drive
  • Naval Submarine Base New London - 9 min drive
  • Ocean Beach Park - 20 min drive

Getting around

  • New London, CT (GON-Groton - New London) - 16 min drive
  • Westerly, RI (WST-Westerly State) - 29 min drive
  • T.F. Green Airport (PVD) - 55 min drive
  • Fishers Island, NY (FID-Elizabeth Field) - 82 min drive
  • East Hampton, NY (HTO) - 29.2 miles/47 km
  • Montauk, NY (MTP) - 23.1 miles/37.1 km
  • New London Union Station - 11 min drive
  • Mystic Station - 19 min drive
  • Old Saybrook Station - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Crystal Mall Food Court - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

Located near a train station, Springhill Suites by Marriott Mystic Waterford is a great choice for a stay in New London. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Winery tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Fees & policies

Renovations and closures

The property will be renovating from December 27 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Frequently asked questions

Does Springhill Suites by Marriott Mystic Waterford offer free cancellation for a full refund?
Yes, Springhill Suites by Marriott Mystic Waterford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Springhill Suites by Marriott Mystic Waterford?
Yes, there's an indoor pool.
Are pets allowed at Springhill Suites by Marriott Mystic Waterford?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Springhill Suites by Marriott Mystic Waterford?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Springhill Suites by Marriott Mystic Waterford?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Springhill Suites by Marriott Mystic Waterford?
No, this hotel doesn't have a casino, but Mohegan Sun Casino (18-min drive) and Foxwoods Resort Casino (25-min drive) are both nearby.
What is there to do at Springhill Suites by Marriott Mystic Waterford and nearby?
Springhill Suites by Marriott Mystic Waterford has an indoor pool and a 24-hour fitness center.

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Myrna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New year!!
We stayed for one night and it was a great time. The hotel was cleaned, the bed felt amazing and we got to stay until noon. They gave us extra hour just to rest from the New Year parties which was awesome. I highly recommend this hotel & will book again in the future.
Reggie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DONALD, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

James, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Phil, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible stay! Bed was hard and uncomfortable couldn’t slip. AC was set on 66 but room felt like 80 it was hot. Sheets stained. Shower broken Pool room was very hot couldn’t stay in there so kids could play in pool. Staff was busy hanging out together instead of acknowledging guest
Vanessa, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Michael John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lawrence, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matt was great
Scott, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean establishment. Convenient hours, help available all night
Brianna, 3-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Lizbeth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We needed a quick overnight, the staff was kind enough to make up the pullout bed for us in advance, which was above and beyond. Plus it was a very nice room.
Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liset, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good staff
todd, 1-night trip
Verified Expedia guest review

8/10 Very Good

The rooms were not dirty but they also were not the cleanest. The indoor pool was decent but it was very hot in the room if you were not in the pool; we liked that they provided pool towels. The breakfast was great there was a big variety of choices.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

RUTH, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I was very surprised pulling up to this hotel that a place so rundown could cost $300/night. The staff are doing a great job keeping an old facility clean and running but I would not stay here again at this price point.
3-night family trip
Verified Hotels.com guest review

6/10 Good

It was fine.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Okay hotel
Room stunk. Stains on sheets.Overwhelmingly hot in pool area. Nice employees. Free breakfast better on weekdays than weekends. Good location.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The room was fine and clean. Very convenient for dropping daughter at college. I’ve stayed here a few times. The one thing I noticed this trip was the hallway smelled very musty and not good:-( Not sure what was going on. Rooms were fine
Jennifer, 2-night family trip
Verified Expedia guest review

2/10 Poor

This was a $300/night room at a $50/night experience. Not at all as advertised, so please don’t waste your money. Here are some details: Bloodstained sheet, sweat stained covers, no mattress protector. Dirt and grime everywhere. Hair in the bed. Couch was disgusting. Ceilings had water damage. The room smelled like drugs. The heating unit smelled like it was about to catch fire so we slept in the cold. Staff was pathetically uninterested in our feedback. Truly the worst hotel experience of my entire life.
Sean, 1-night romance trip
Verified Expedia guest review

6/10 Good

Not a safe area around, pool small and smell chlorine very strong, breakfast was good, carpet inside rooms stinks, poor supply of toiletries
Inna, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not very pleased
Thought it was going to be a newer hotel but it wasn't. Not really pleased with exercise equipment, low quality and not much to use. Pool very small and filled with little children - no place for teenage family members. Not very pleased with price either, should have looked closer at other hotels in the area. Will never stay at this hotel again.
Kraig, 1-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Free parking, free pool, also easy to get in and out onto the highway"
Reasons to Book
Beautiful Rooms & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM