This place was bad from the start. Check in was supposed to be at 3. We arrived around 2ish. Normally the charge $20 or $25 (not sure which) to check in early & you can use card. They told us we could check in early for $100 cash. Seems super fishy. Since we didnt pay the $100, here was no check in till 4. We arrived back around 3:30 & there were multiple people waiting to check in. So instead of starting to get people in they waiting til after 4. Almost everone was there for a concert that night. We were all late. Once they started to check people in, it didnt last long as after the 1st person there were no more rooms available. How does this happen? Check out is at 11am. We are now at 430pm & no rooms are ready? When asked about some money back for any of the inconvenience, we were told NO. They arent allowed to refund. We waited for our room while others were given rooms that werent cleaned yet just to change quick and leave for the concert. We get to our room and it was just ok. It looked like a rundown room from a 90s movie. The lock on the door was missing, the bathroom still had hair in the tub and there was stains everywhere (beds, chair, curtains, bathroom shower curtain). Im glad we were only there 1 night. I honestly wouldnt recommend this place to anyone unless it was a last resort. There isnt even a bathroom in the lobby to use while you wait to check in. Travelodge, never for me again. I still think the upcharged price of $100 to check in early was a scam!!