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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

4.5 star property
Beachfront resort with spa, near International Market Place

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr) | Beach/ocean view
Exterior
Beach/ocean view
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Connecting rooms available
  • Spa
  • Parking available
  • Electric vehicle charging point
  • Pool
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and beach bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • Pool bar
  • Coffee shop/cafe
  • Massage/treatment rooms
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is $399
includes taxes & fees
$338 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

Room, Ocean View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 2 Double Beds, Balcony, Oceanfront (Diamond Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Oceanfront (Diamond Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 270 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 348 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 348 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 348 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 348 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, City View (Diamond Tower, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 275 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View, Tower (No Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 348 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 348 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 348 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View, Tower (No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 348 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, City View (Mobility/Hearing Access, Roll-In Shwr)

Room, City View (Mobility/Hearing Access, Roll-In Shwr) | Premium bedding, pillowtop beds, in-room safe, desk

Room, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Balcony, Oceanfront (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 269 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Historic Banyon, No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 450 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 786 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View, Tower (No Balcony)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 788 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Room, City View (Historical Wing, No Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Property amenity

Sheraton Waikiki Beach Resort

Pool
Spa
Parking available
Free WiFi
9.2 out of 10, Wonderful, (2011)
The price is $549
includes taxes & fees
$465 per night
Jan 27 - Jan 28, 2025
Sheraton Waikiki Beach Resort
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About the neighborhood

Map
2365 Kalakaua Avenue, Honolulu, HI, 96815

What's nearby

  • International Market Place - 2 min walk - 0.2 km
  • Waikiki Beach - 3 min walk - 0.3 km
  • Royal Hawaiian Center - 6 min walk - 0.6 km
  • Waikiki Beach Walk - 7 min walk - 0.7 km
  • Ala Moana Center - 4 min drive - 3.3 km

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 48 min drive
  • Hālaulani / Leeward Community College Station - 24 min drive
  • Keone‘ae / University of Hawaii - West Oahu Station - 30 min drive

Restaurants

  • ‪Kona Coffee Purveyors | b.patisserie - ‬3 min walk
  • ‪Duke's Waikiki - ‬2 min walk
  • ‪Skybox Taphouse - ‬3 min walk
  • ‪Maui Brewing Co. Waikiki - ‬3 min walk
  • ‪Shorefyre International Marketplace - ‬3 min walk

About this property

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

At Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, you can spend time at the beach sipping drinks, plus you'll be just steps from International Market Place. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Beachhouse at the Moana, one of 5 restaurants, offers a beachfront location and serves dinner. A poolside bar, a fitness center, and a sauna are other highlights at this historic resort. Fellow travelers love the helpful staff and beach location.

Languages

English, Japanese

At a glance

Hotel size

  • 791 units
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Parking

  • Secured covered onsite valet parking (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Snorkeling
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1901
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Thin carpet in room

Room amenities

Be entertained

  • Video-game console
  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Moana Lani Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Beachhouse at the Moana - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Veranda at the Beachhouse - This beachfront restaurant serves breakfast, brunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Surfrider Cafe - This restaurant serves light fare only. Open daily.
The Beach Bar - This beachfront restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Vintage 1901 - This restaurant serves dinner and light fare. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 49.55 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness/yoga classes
    • Internet access (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 40 per person

Renovations and closures

The property will be renovating from September 30 2024 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 120.0 per night

Parking

  • Covered valet parking costs USD 65 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID - GE-069-973-6064-01
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moana
Moana Surfrider
Moana Surfrider Westin
Moana Surfrider Westin Honolulu
Moana Surfrider Westin Waikiki Beach
Moana Surfrider Westin Resort Honolulu
Surfrider
Surfrider Moana
Moana Surfrider Westin Resort Waikiki Beach
Moana Surfrider, a Westin Hotel Honolulu
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu
Moana Surfrider, a Westin Resort And Spa
Westin Honolulu
Moana Surfrider Westin Resort
a Westin Resort And Spa
Honolulu Westin
Westin Moana Surfrider
a Westin Hotel Honolulu
Moana Surfrider Westin Resort
Westin Honolulu
Moana Surfrider
A Westin Resort & Spa
Waikiki Beach Hawaii/Honolulu
Moana Surfrider A Westin Resort Spa Waikiki Beach
Moana Surfrider A Westin Resort Spa
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Resort
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Honolulu

Frequently asked questions

Does Moana Surfrider, A Westin Resort & Spa, Waikiki Beach offer free cancellation for a full refund?
Yes, Moana Surfrider, A Westin Resort & Spa, Waikiki Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, there's an outdoor pool.
Are pets allowed at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes. Valet parking costs USD 65 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Moana Surfrider, A Westin Resort & Spa, Waikiki Beach and nearby?
Have fun during the warmer months with activities such as snorkeling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Moana Surfrider, A Westin Resort & Spa, Waikiki Beach also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Moana Surfrider, A Westin Resort & Spa, Waikiki Beach?
Yes, there are 5 onsite restaurants, featuring alfresco dining and ocean views.
What's the area around Moana Surfrider, A Westin Resort & Spa, Waikiki Beach like?
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach is located on the waterfront in Waikiki, a short 2-minute walk from International Market Place and 3 minutes' walk from Waikiki Beach. Travelers say the area is walkable and good for shopping.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing trip
Darrell, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Yi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

construction at hotel prevented use of balcony enjoy the view It also limited number of beach umbrellas Overall the hotel was nice convenient location spectacular weather food was ok
Joann, 4-night trip
Verified Hotels.com guest review

2/10 Poor

LIM SUK, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

John David, 6-night trip
Verified Hotels.com guest review

6/10 Good

Partial ocean view room was disappointing.
This has been a hotel we've wanted to try at Waikiki for a while and the best part about this hotel is the location. It's so convenient to walk out and be on the beach. Food options are also plentiful being in the middle of Waikiki beach. There were so many good things, but the one bad part is the room location. Having booked a partial ocen view, I was very disappointed in the room I was put in because there was not much of the ocean to be seen. I was put on the side of the hotel near the street side so not only was I not able to see much, but I also had the noise from the street. Maybe this is what I get for the price I paid, but I don't know how they called it a "partial ocean view". Unfortunately, I travelled with another family and had joined rooms, so they didn't have anything else available that could work for us.
7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Average upper class facility
We were just a little disappointed in the cleanliness and attention to detail at the hotel. Perfect location and super nice staff.
Bradley, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Great… but under renovation
It was a beautiful resort but they were doing a renovation so it was really loud all day. Also the balconies are locked in the tower so you don’t get fresh sea air that i was so looking forward to… We were out and about but i felt sad for the families that spent a lot of money to relax by the pool to hear jack hammering all day. Be careful NOT to stay on the street side. Bars are raging until past 1 and you wake to the garbage trucks really early. At first they wouldn’t move us but then they did away from the street and once we moved it was a much better experience. Very convenient to everything. We rented a car from sixt and they were great.
Julie, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Sabrina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Octavio, 7-night trip
Verified Hotels.com guest review

6/10 Good

Unhappy with hotels.com
I’m upset with hotels.com. I booked our stay 5 months in advance. A few days before I received an email from Moana saying even tho we booked a room w a balcony. They were doing construction and we are not able to use it at all.. and that they would be doing construction daily 9-5. When I asked if they were going to give us a discount they said they notified our third party vendor which is hotels.com back in January and I would have to try to take it up with them? This did impact our stay and the construction was crazy loud!! I will not be using hotels.com anymore but booking directly. There was no notification of this from them whatsoever. I don’t want to fight hotels.com for an Marriott credit?! I wish they just made it right or notified me when I made the reservation!! All other rooms were booked already so I couldn’t change our reservation.
Molly, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

MARIA, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Guzy Surfrider Review
We stayed here in 2021 for our 10th anniversary and came back this year for our anniversary again and got a balcony room. Unfortunately, the balcony was closed due to repair work being done and that was pretty disappointing. The internet was also not very good, and I had to use my phone's mobile hotspot to get connected most of the time. We still had a great trip, and we will be back because we love the resort, so hopefully next time those fixes have been completed.
Michael, 9-night trip
Verified Hotels.com guest review

2/10 Poor

Navneet, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arnolfo, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very chill, awesome.
Awesome very chill would stay again
John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Beautiful hotel and view from room stunning. Downside is the size of room specifically the bathroom very small for the cost of stay. No room to put out toiletries in there. There were also weddings which some were a little noisy going into the night. Overall enjoyed our stay.
Gae, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

tri tue, 8-night trip
Verified Hotels.com guest review

8/10 Very Good

Francois, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Outstanding
Amazing hotel! We were able to stay in the banyan wing in a room overlooking the courtyard. Absolutely the way to go. Most convenient is the taxis waiting at the entrance, allowing older visitors to get around easily. Hope to come back and stay here again.
Gregory, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Maher, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Moana Surfrider, Waikiki – Big disappointment! We were shocked by our stay here. First off, no one warned us that the hotel is under construction. The balconies? Locked and unusable, with no way to get fresh air or dry swimwear. This is supposedly because one of their balconies collapsed in January. How is this place even allowed to operate? The beds were awful—completely worn out. After just two nights, we both had neck pain. The rooms are also in serious need of an update. And good luck finding a spot by the pool or beach—everything’s always full. To top it all off, they charge $65 for parking and another $50 daily resort fee. This place is just taking advantage of guests without delivering any real value. There are so many better options on Waikiki. Avoid this one!
7-night trip
Verified Hotels.com guest review