This was my first time at the Shangri-La Hotel and it was very comfortable.
I am satisfied with both the facilities and service.
The staff is helpful and friendly.
YOSHIMI
YOSHIMI、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年8月18日
Hashimoto
Hashimoto、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023年8月17日
The hospitality or service of the front persons were very nice. They were all sincere and made efforts to fulfill our requests. All the communication was available via WhatsApp messages, it’s easy for foreigners to talk.
We used Ocean Wing Junior Suite for 3 nights and extended it with late checkout till 8pm because our departure flight was at midnight. I had been requested the late checkout since the first reservation 4 months before and even during the stay. The availability was however clarified at boon on the last day. Fortunately we could get late checkout but it would be better if they had told us a little bit earlier.
Ocean wing junior suite was quite nice with a big bath equipped on balcony. The water was not so clear but enough hot. Taking bath seeing sunset was a zenith of the stay.
We had dinner in Oceano Modern Grill restaurant twice and in-room dining twice. In Oceano you can enjoy Italian cuisine and especially seafood grill dishes. They were all tasty. In Oceano we could not have Malaysian local dishes, so we took them in in-room dining. In-room dining takes 45 to 60min after making orders. Taking such time is a demerit but having dinner on balcony seeing sunsets was also enjoyable.