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SureStay Hotel by Best Western Vientiane

3.5 star property
Art Deco hotel in Chinatown with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Vientiane

Bar (on property)
Lobby sitting area
Lobby sitting area
Lounge
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Free breakfast
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Bathrobes
The price is ￥10,205
￥12,349 total
includes taxes & fees
Dec 24 - Dec 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Minibar, desk, free WiFi

Deluxe Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, City View

Superior Room, 2 Twin Beds, Non Smoking, City View | Minibar, desk, free WiFi

Superior Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Balcony, River View

Suite, 1 King Bed, Balcony, River View | Minibar, desk, free WiFi

Suite, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Hair dryer
Bathrobes
  • 51 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Minibar, desk, free WiFi

Superior Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, River View

Minibar, desk, free WiFi

Executive Room, 1 King Bed, Balcony, River View

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Hair dryer
Bathrobes
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Riverside Hotel

Free breakfast
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (157)
Riverside Hotel
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About the neighborhood

Map
101 Chao Anou Road, Vientiane, 85621

What's nearby

  • Mekong Riverside Park - 6 min walk
  • Ban Anou Night Market - 8 min walk
  • Laos National Stadium - 12 min walk
  • Talat Sao - 18 min walk
  • Vientiane Center - 2 min drive

Getting around

  • Wattay Intl. Airport (VTE) - 12 min drive
  • Nong Khai Na Tha Station - 31 min drive
  • Vientiane Railway Station - 34 min drive
  • Nong Khai Station - 43 min drive

Restaurants

  • ‪Cafe Amazon Vientiane (ริมโขง) - ‬1 min walk
  • ‪Tipsy Elephant Bar - ‬1 min walk
  • ‪The Drop Zone - ‬2 min walk
  • ‪3 Euy Nong Restaurant - ‬1 min walk
  • ‪Day2Night - ‬1 min walk

About this property

SureStay Hotel by Best Western Vientiane

Enjoy your visit to Vientiane with a stay at SureStay Hotel by Best Western Vientiane. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge.

Languages

English, French, Lao, Spanish, Thai, Vietnamese

At a glance

Hotel size

  • 68 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • A damage deposit of LAK 300000 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for LAK 225000.0 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Surestay By Best Vientiane
SureStay Hotel by Best Western Vientiane Hotel
SureStay Hotel by Best Western Vientiane Vientiane
SureStay Hotel by Best Western Vientiane Hotel Vientiane

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Vientiane?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at SureStay Hotel by Best Western Vientiane?
Yes, there's free self and valet parking. Parking spots may be limited.
What are the check-in and check-out times at SureStay Hotel by Best Western Vientiane?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at SureStay Hotel by Best Western Vientiane?
No, this hotel doesn't have a casino, but ST Vegas Entertainment International Club (21-min drive) is nearby.
Are there restaurants at or near SureStay Hotel by Best Western Vientiane?
Yes, there's an onsite restaurant.
What's the area around SureStay Hotel by Best Western Vientiane like?
SureStay Hotel by Best Western Vientiane is a short 6-minute walk from Mekong Riverside Park and 8 minutes' walk from Ban Anou Night Market.

SureStay Hotel by Best Western Vientiane Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

Oulaivanh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jackie, 1-night trip
Verified Expedia guest review

8/10 Very Good

Stingy
It served its purpose and the heart of Vientiane. Don’t drink the water. Don’t add ice to your drink! Of the three days I was there, I was sick 1 1/2. I kept asking them for toilet paper and they bring me one roll at a time. With vomiting and explosive diarrhea it was just annoying to have to call them every few hours for toilet paper. I told them I was sick. They had a restaurant at the bar, but not one really for lunch. But they also didn’t offer room service. I had to convince them to bring me my food to me. It stated there was a minibar, but there was no minibar. These are all minor issues. The room was fabulous.
4-night trip
Verified Hotels.com guest review

8/10 Very Good

Decent place to stay in the downtown tourist area, very close to the night market and many other dining options. Rooftop bar is quite nice
Didier, 1-night romance trip
Verified Expedia guest review

6/10 Good

The hotel needs upgrading. The room service food was terrible.
Donna, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cute hotel from which you can walk to the river and the night market. Many temples and monuments close by too. Breakfast was good. There is a roof top bar which will be noisy if you get a room on the 9th floor ( roof top is on 10th). When they close, they move the furniture around...
genevieve, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

Henry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great service,great location and very clean.
Joy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, location is great. Great staffs and very clean.
Joy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

HENG, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

8/10 Very Good

No bad , still ok
Ok Why the guest must pay for slippers of lost ? 10 USD per slipper ? Ridiculous!!!
Taher, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and brand new
Newest hotel in Vientiane. Staff extremely friendly. Rooms very clean and close to many restaurants and bars
Patrick H, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

6/10 Good

HEUNG SOE, 1-night trip
Verified Hotels.com guest review

2/10 Poor

MINGI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JUNICHI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

SANG MIN, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

shinya, 3-night trip
Verified Expedia guest review

10/10 Exceptional

SEOKJOO, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

NOBUYUKI, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Check-in took quite a while since the booking via hotels.com were not registered in the hotel system. Room was clean and ok. Hotel staff were super friendly. Overall it is a nice hotel to stay.
Michael, 1-night trip
Verified Hotels.com guest review