Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI
At Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI, you'll be within a 15-minute drive of Bronner's Christmas Wonderland. You can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
71 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Property amenities
Food and drink
Free continental breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Conference center
Services
24-hour front desk
Free newspapers in lobby
Facilities
1 building/tower
Built in 1997
Safe-deposit box at front desk
Fireplace in lobby
An indoor pool
Spa tub
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
Reusable coffee/tea filters
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Country Carlson Birch Run MI
Country Inn Carlson Birch Run MI
Country Inn Suites by Radisson Birch Run Frankenmuth MI
Frequently asked questions
Does Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI offer free cancellation for a full refund?
Yes, Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI?
Yes, there's an indoor pool.
Are pets allowed at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI?
Yes, there's free self parking.
What are the check-in and check-out times at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI and nearby?
Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI has an indoor pool and a spa tub.
What's the area around Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI like?
Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI is located a short 1-minute walk from Birch Run Premium Outlets.
Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.8/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 22, 2024
Good hotel next to mall
Room was big and clean. There was a tv in each room, a fridge and coffee maker too. The lobby was clean, there were vending machines. The pool and hot tub were luke-warm; too much steam to see anything. The hotel was across the street fromBirch Run mall, so that convenient. Staff was friendly and helpful.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2024
Denise
Denise, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Dec 16, 2024
Very Disappointed stay away
I waited 25 mins to check In as they said they were making sure our room was ready. When entering the room the beds had no pillows they were not queen size beds they were double. The room smelled, the heat turns on whenever it wants and it becomes extremely hot in the room. The phone didn’t work to call downstairs and when you text they don’t reply. We were told they would send someone up because we had no outlets that worked come to find out they don’t have maintenance in the evening. The pool is very cloudy so kids couldn’t go in it. Not worth the money to stay provided my complaint to the manager this morning and received nothing for all of these inconveniences. Very disappointing for a country inn and suites.
Teralynn
Teralynn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Boris
Boris, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
Staff friendly, room was nice and clean overall stay was great except pillows were uncomfortable and tv did not get Thursday night football.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
Not worth it for location to shops
At check in the room they had us in wasn't ready no sheets on the bed pillows in a pile on the bed and the bathroom was disgusting. From the sounds of it this happens quite a bit and there were multiple issues with rooms that day alone and they don't have anyone from maid service on site after probably 5pm. They were nice enough to move us to a room that was ready at least but communication with the person at check in wasn't great so wasn't sure if the room he moved us to was booked for the next day for us or not. Breakfast was good and the staff doing that was very nice but seemed like they were still filling stuff at the start of breakfast. Coffee was lukewarm at best though and I quit drinking it and went for starbucks after finding bugs in my cup.
Nicholas
Nicholas, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2024
Katina
Katina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Oscar
Oscar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Simple overnight stay. Employees very outgoing & friendly
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Dec 4, 2024
Denice
Denice, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 3, 2024
Charlene
Charlene, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2024
Marge
Marge, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2024
It’s a cute little place. Could use a little update. The bed wasn’t super comfortable, and the whirlpool looked kinda dirty. But you can literally walk to the outlets, and Bronners is only like 10mins away.
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Amanda the GM is amazing!!
We booked our stay through Hotels.com and they messed it up. Amanda the GM was amazing!! She did her best to fix the problem. Going forward we will be booking through the hotel instead of Hotels.com. The room was amazing and the jetted tub was just what we needed after a long day of shopping and site seeing. Thank you again Amanda!!!
Donnell
Donnell, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 18, 2024
Filthy poor customer service
Sheets comforter and pillows all were dirty. Walls and curtains and bathroom walls had blood on it. Carpet was filthy and food was under the beds. Night shift male concierge told us we either take it or leave. Did not offer new sheets or a vacuum or disinfectant to clean the room.
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 17, 2024
Denise
Denise, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 6, 2024
Christa
Christa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 4, 2024
The bathtub was dirty and had a ring in it, tha bathroom fixtures were falling out of the wall. The mirrors had something dripping down them. The drapes had stains and burns. The front desk staff would rather finish his conversation with a coworker than greet or acknowledge guests. All in all I would not recommend.
Laura
Laura, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Diane
Diane, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2024
Tracy
Tracy, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Oct 27, 2024
You DO NOT get what you pay for!
On our way to our room the hallway carpets looked like they had not been cleaned in 10 years. We got to the room & it was stale and musty smelling. Only had 2 towels and 2 wash clothes for 4 adults. Went to ask for 2 more towels and wash clothes and some air freshener. Worker was confused as to why we needed more and never brought air freshener. No bed bugs but found a bug crawling on one of the pillows. Went to take a shower and there was long dark hair all over the walls. Much needed cleaning and updates. Not worth the money I had to pay.
Marijane
Marijane, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 26, 2024
Only 2 towels were supplied and no washcloths.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Rebecca
Rebecca, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 21, 2024
OK stay
Room was clean but curtain rods were broke and a lamp wouldn’t turn on. Manager said it was going through renovations and I hope so because it wasn’t as nice and in as good of condition as it used to be. Breakfast was good
Amy
Amy, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Oct 16, 2024
Dirty beds.
The check in and the guy who check us un were great. Super nice guy very patient and accommodating. We went to the room and it started out ok. There was a candy wrapper on the floor, but things happen. Then we noticed there was a bed cover and a pillow waded up on the changing bench. Thought that was weird but kept moving. I turned down the bed and found the sheets had blood stains on the sheets. There was also small black specs and a seed in the bed. I called the front desk and he promptly switched our room. He had me check it and as i turned down the bed i saw the same black specs and this bed had little hairs all over the sheets. Like pubic hair. So he found us a 3rd room. It seemed to be clean and we stayed but i was uncomfortable most of the night, wondering if the bed was actually clean.