6/10 (良い)
2025年1月1日
Mrs. Berger
While the staff at the hotel was extremely nice. At check in I asked several questions that they were not able to answer. I asked for a room upgrade and was told that all the rooms were the exact same. We were traveling with our grandchildren and needed to use the pullout sofa, which was heavily soiled and extremely uncomfortable. Lastly, the depicted hotel online does not mimic what I saw. Grateful that my family was able to adjust and adapt.
Ricky
Ricky、1 泊旅行
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