See all properties

SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel convenient to Duke University Hospital

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Free breakfast
  • Gym
  • Non-smoking
  • Pet friendly
  • Air conditioning
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Meeting room
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $77
includes taxes & fees
$68 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

OYO Hotel Durham West Hills

Free parking
Free WiFi
Air conditioning
24/7 front desk
7.0 out of 10, Good, (545)
The price is $67
includes taxes & fees
$61 per night
Jan 1 - Jan 2, 2025
OYO Hotel Durham West Hills
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906

What's nearby

  • Duke University Hospital - 4 min drive
  • Cameron Indoor Stadium - 6 min drive
  • Duke University - 6 min drive
  • Duke University Chapel - 7 min drive
  • Durham Performing Arts Center - 7 min drive

Getting around

  • Raleigh-Durham International Airport (RDU) - 23 min drive
  • Durham Station - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cookout - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Biscuitville - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center puts you within a 10-minute drive of Duke University and Duke University Hospital. Guests can enjoy the fitness center, and hiking/biking trails and mountain biking are nearby. Also, this hotel is within a short drive of Research Triangle Park. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting room
  • Conference space (480 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1989
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Renovations and closures

The following facilities will be closed during August, September, October, November, December, and January:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Are pets allowed at SureStay Plus Hotel by Best Western Durham Medical Center?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Durham Medical Center?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Durham Medical Center?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at SureStay Plus Hotel by Best Western Durham Medical Center and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. SureStay Plus Hotel by Best Western Durham Medical Center also has a fitness center.

Reviews

5.8

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Fair

Kalah, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Bruce, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tj, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Barbara, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Just old....
Marshall, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Allan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roxanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renita, 2-night trip
Verified Hotels.com guest review

6/10 Good

No ice makers
No working ice makers in the whole hotel - what a joke.
Russell, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Room door never open to enter
Aliyah, 1-night family trip
Verified Expedia guest review

2/10 Poor

THIS PROPERTY IS THE WORST. ROACH INFESTED AND RUDE DESK STAFF. AND THE BREAKFAST IS ALWAYS GONE BEFORE 8. THEY DO NOT REFILL. CHARGE $20.00 FOR BOOKING ONLINE. NOT A DEPOSIT YOU DONT GET BACK. PRICE GOES UP DAILY. SAM IS RUDE. YELLS OVERTALKS AND ROLLS HIS EYES AT THE GUEST. HE TOLD A GUEST TO JUST SHUT UP OR GET OUT. I WOULD NEVER RECOMMEND THIS PLACE TO NOONE. THE HEALTH DEPARTMENT NEEDS TO GET INVOLVED. ROACH AND SPIDER INFESTED.
ANITA, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Matt, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Candice, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Erika, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Standard set of room amenities plus breakfast no lobsters alas but omelette, sausage, biscuits, waffles, coffee 3 roasts x regular/decaf, juice. Kinda a start Beds are nice , 4 great pillows on a bed. Not sure about neighborhood but Entrances to floors require room key. Inside feels safe.
Eugene, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Rodney, 1-night trip
Verified Hotels.com guest review

2/10 Poor

When we first walked into the room -and everytime thereafter- we were hit with an overwhelming smell of stale smoke. Everytime the air conditoner kicked on all sorts of debris would blow out onto the floor and and both beds. It is supposed to be a no smoking facility yet everywhere there were cigarette butts on ledges, a dirty rolled up rag was left outside of our door for 2 days and there was something hanging off the wall in our room.
Deborah, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Very nice and affordable
Kandace, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ernesto, 7-night trip
Verified Expedia guest review

6/10 Good

Cicely, 4-night trip
Verified Expedia guest review

2/10 Poor

The dirty tub and toilet, roaches crawling around and gnats, floors disgusting.
Cicely, 2-night romance trip
Verified Expedia guest review

2/10 Poor

The room smelled like NAIR hair removal. It was a very strong scent. It was a horrible nights sleep. The pillows were clumpy and the hallways had to be 90 degrees. It was NOT worth $90.00 a night.
Katlyn, 1-night trip with friends
Verified Expedia guest review