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Casa Kaoba Hotel & Suites

3.5 star property
Hotel with outdoor pool, near Xplor Theme Park

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Casa Kaoba Hotel & Suites

Presidential Suite | Private kitchen
Outdoor pool
Premium bedding, in-room safe, iron/ironing board, free WiFi
View from room
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Conference space
  • Meeting room
Feel at home
  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
The price is $79
includes taxes & fees
$63 per night
Feb 8 - Feb 9

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
Ceiling fan
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
3 bedrooms
Ceiling fan
Premium bedding
3 bathrooms
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Junior Suite

Highlights

Private plunge pool
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living room | Flat-screen TV

Suite, Multiple Beds

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710

What's nearby

  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 7 min drive
  • Xcaret Eco Theme Park - 8 min drive
  • Playacar Beach - 8 min drive
  • Playacar Golf Club - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 13.3 miles/21.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Festival Grand Buffet - ‬6 min drive
  • ‪Rosa Roja - ‬8 min drive
  • ‪El Gaucho Steakhouse - ‬7 min drive
  • ‪Cupcake Cafe - ‬6 min drive
  • ‪RIU Yucatan - ‬8 min drive

About this property

Casa Kaoba Hotel & Suites

At Casa Kaoba Hotel & Suites, you'll be within a 10-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. Guests can take a dip in the outdoor pool or grab a bite to eat at Ceiba Negra, which serves breakfast, lunch, and dinner. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets stay free (dogs and cats only, 2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–noon
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ceiba Negra - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Frequently asked questions

Does Casa Kaoba Hotel & Suites offer free cancellation for a full refund?
Yes, Casa Kaoba Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Kaoba Hotel & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Casa Kaoba Hotel & Suites?
Yes, cats and dogs stay free, with a limit of 2 total. A deposit of MXN 1000 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Casa Kaoba Hotel & Suites?
Yes, there's free self parking.
Is airport shuttle service offered by Casa Kaoba Hotel & Suites?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Casa Kaoba Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Casa Kaoba Hotel & Suites?
No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min drive) is nearby.
What is there to do at Casa Kaoba Hotel & Suites and nearby?
Casa Kaoba Hotel & Suites has an outdoor pool and a garden.
Are there restaurants at or near Casa Kaoba Hotel & Suites?
Yes, there's an onsite restaurant, Ceiba Negra.

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great for the value. If you’re looking for a budget friendly stay that’s still nice, this is your place. The staff was friendly, the property is visibly older, but well kept. My only complaint is that the beds are stiff and uncomfortable, but for the value, it’s expected. They had 2 small private jacuzzis in the pool area that you can reserve, so that was a nice Surprise. Also, a small breakfast is included! Again, really great for the value.
Nely, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very Good.
Mary C, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

good value, clean and close to xcaret
Massive storm when arrived so hard to get perspective. Charming reception. Bar meals basic and quite expensive and the staff were tired . Gardens and pool.beauriful. I had a basic room for one night, 5m.from.xcaret. bed clean and comfortable, pressure of hot water good.
Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best place to stay for Xplor and Xcaret
Great check in staff very knowledgeable and friendly very professional.
Manuel, 3-night trip
Verified Hotels.com guest review

6/10 Good

Rude staff
I stayed for one night with my wife. I could not believe the rudeness of the staff. The front desk would not make eye contact with me. I felt treated as if I did not belong in their hotel. We also found a cockroach in the suite.
Benjamin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Atsushi, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.
Daphne, 4-night family trip
Verified Expedia guest review

8/10 Very Good

The property was great. Staff was friendly just didnt speak to much english which isnt bad we just dont speak spanish lol. The pool was always clean and fun for ours young kids. The onpy negative review i would comment on is the restaurant. The free breakfast wasnt good and they upcharged for minor things. It was bland and the service in the restaurant was non existent. But overall we loved the hotel
kyley marissa, 7-night family trip
Verified CheapTickets guest review

10/10 Exceptional

The check in was easy, fast Argelia was so nice and helpful. Breakfast was good. Love that they care for pets
Jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect for a family of 5. Location to Xcaret Xplor was amazing only 8 mins away. Other scarred park weren’t far. Friendly staff love how quiet it was.
Albaro, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Family one room
Got there early, so checkin in before the time, room was ready on time got to hangout around pool and restaurant while room was ready.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff and property were excellent. Food was not good. I didn't get sick or anything but was simply poorly prepared by unqualified staff.
Debra, 1-night trip
Verified Expedia guest review

6/10 Good

Nice place, nice location with poor maintenance.
Luis, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Me gustó mucho el servicio y los cuartos muy limpios
Milady, 5-night family trip
Verified Expedia guest review

8/10 Very Good

The first night all that was available for dinner was hamburgers, pizza, and pasta and the food was not very good. The room was good, spacious, and clean.
LORENA, 1-night trip
Verified Expedia guest review

4/10 Fair

FAUSTINO, 2-night trip
Verified Hotels.com guest review

4/10 Fair

We checked in right on time but we waited for 2 hour to get in the rooms wasn't ready no very convenient and in our room it was a leak in one of the rooms they make us to moved to an other area not good
Maribel, 2-night family trip
Verified Expedia guest review

4/10 Fair

Each room we were given had a problem no breakfast buffet like advertised
Alicia, 4-night family trip
Verified Orbitz guest review

4/10 Fair

Luis, 7-night trip
Verified Expedia guest review

4/10 Fair

La transportacion es muy dificil, y mientras me hospede se fue la luz y el agua y cuando fui a preguntar no tenian un plan b.
Luzaida, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Location, big rooms, breakfast service exelent
Jose, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff and quite place
Murali, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great place to stay for a really good value!!!
Diego, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The place is big spacious. A great, calm and minimalist atmosphere. The people were so kind, friendly and great service.
janeth, 4-night family trip
Verified Expedia guest review

8/10 Very Good

The manager was excellent. He had great attitude and was service orientated. The rest of the staff was very accommodating as well!!!
daniel, 1-night family trip
Verified Expedia guest review

General property information

Travelers Say
"Nice hotel with a great restaurant, great pool and friendly staff. I will return in the future."
Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM