The check in time was at 2pm, however at 2:40pm our rooms didn’t prepare yet. Reception staff said just wait for cleaning. At 3pm I asked them again however still doing cleaning and needed to wait . At 3:15 we could go inside in the one room then finally the other room finished to clean at 3:40pm. The reception staff (one lady and one guy) was not friendly and kind. We paid 2,300 Euros for 2 nights. It was not worth to stay due to reception staff’s attitude.