When we arrived there was a line. When it was my turn, the employee stated they were fully booked. He was the only one working with a fully booked hotel. The only reason we booked this hotel was for the hot tub, as only two in the area have hot tubs, turns out since we broke 6 months ago, they covered up the hot tub and recently updated the hotel description. We contacted the hotels concierge and hotels.com neither would even give a discount for false advertisement. The elevator buttons are hit and miss. The carpet in the room was old and dirty. The luggage cart didn't fit in the room with luggage on it. It was VERY loud and dirty if you are on the north side of the property. Def low budget hotel only, wish I would have known before, can't believe Wyndham put their name on this property.