We arrived at the Hotel around 5:45 in the evening. After waiting in line to check in for over 30 mins. I was informed that they did not have a room ready for us. The posted check in time is 4 o’clock. The put us into the Que and would text us when the room was ready. We received the text at 7:31. We the. Waited in line again for about 30 mins to finally check in. The check in process took another 20 mins. We did not get into our room until 8 PM. At no time did the staff do anything to make the situation better.
Julie
Julie、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年11月14日
Marsha
Marsha、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月11日
Andrea
Andrea、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月10日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月10日
Travon
Travon、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年11月9日
Brenten
Brenten、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年11月7日
Awful odor permeated all floors of the hotel. Smelled like sewage. Lighting in the rooms was poor. Parking was ridiculous. Then having to haul luggage up 2 separate elevators. Poorly laid out. Refrigerator in the room didn’t work. No microwave in the room. Could have paid less and had better amenities somewhere else.
Andrew
Andrew、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年11月4日
The room itself did not have clean linen or towels available during the first night. They attempted to charge us twice for our stay