We left an Extended Stay a few blocks away due to cockroaches. Due to the need of a kitchen for a child with dietary needs, we booked a room at another Extended stay for the use of a kitchen. When we went to ask for the kitchen amenities at the front desk, we were told they had nothing at all - no dishes, no cutlery, pots, pans - simply nothing to use to be able to make or eat food. The whole reason for staying there was for the kitchen. I have called 7 times to request a refund. No one is willing to address this issue. The management is failing its' customers.
Joanne H
Joanne H、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 18 日
It wasn’t horrible it was clean but when arriving it took almost 30 minutes for someone to come to the desk to check us in after calling. Then the room they put us in the heater didn’t work
Tiffany
Tiffany、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 16 日
Other than a domestic violence situation going on in the lobby that escalated, it felt like a homeless shelter. With the price, not sure what I expected. Toilet handle didnt work (had to manipulate the flush), tv didnt work and my window was wide open when i walked in. Beds were clean and comfortable. Simple I guess you could say.
Brooke
Brooke、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 12 日
Jeramiah
Jeramiah、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 27 日
Terry
Terry、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 1 月 26 日
Very dirty!
McKenna
McKenna、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 6 日
Great
David
David、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 1 月 4 日
A Nasty Experience
I hate to give negative reviews but it started at check in with the person saying it was a lousy hotel. Unfortunately she was right. My room had no towels, toilet paper, cups etc. No utensils and a refrigerator that didn’t work. Also the smoke alarm was ripped apart and didn’t work. It felt like they had not used this room for a long time. I cannot recommend this establishment at all.
Dan
Dan、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 1 月 4 日
Joshua
Joshua、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 12 月 29 日
First room toilet did not work, the room had a weird smell not a good weird. Their was hair on and in the bed. My dog drank water and slopped water so I wiped it up and the paper towels was black so the floor was dirty. Lights flickered. Got put on another room (the worker was good about this) and the second room was a little better
Richard
Richard、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 19 日
Darlington
Darlington、1 泊旅行
Orbitz を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 11 月 25 日
Dirty
The lobby was being ran by a man who had loud, cursing rap music blaring when we got there. Smoke filling the lobby. He then proceeded to offer us a lower rate but only if we paid cash. Room was very dirty. The only toilet paper in the room was a half roll and only one towel. Given the unprofessionalism when we got there I didn’t care to deal with getting anything we may have needed.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 11 月 20 日
Do Not Stay Here Unless Your Homeless.
First of all, it has no elevators and it’s 3 floors. We booked two queen beds and got two full. We got 4 pillows that were very flat to share with 3 adults and was told they didn’t have anymore pillows. The phone in the room did not work so we could not call the front desk easily, the room was set up to where you could not see the TV from either beds which made no difference because the TV did not work anyway. There was no toilet paper in the bathroom so we had to buy some, nor no pop machines so we had to go back out for drinks. This place is a roof over your head, nothing more, nothing less. We will not be staying there again tonight.
Jeannie
Jeannie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 11 月 15 日
Kelly
Kelly、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 11 月 15 日
It's clear that the employees show up at this property, but management or ownership DO NOT! This hotel is in rough shape inside. It smells like stale smoke in the hallway - the room smelled like fried food and cat urine. After spraying the room and opening the window - we stayed our one (pre-paid) night. The chairs in the room were disgusting to even look at, we covered them with towels to actually sit on. The bed was clearly bought in bulk, cheaply and was extremely uncomfortable - as if all the springs were worn out.
Amanda
Amanda、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 11 月 11 日
Michelle
Michelle、2 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 7 日
jonathan
jonathan、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 5 日
rico
rico、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 11 月 3 日
Summer
Summer、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 10 月 1 日
The staff was very friendly. It was centrally located. I like that I could walk up to the stores go next-door get something to eat and the room was excellent.
Victoria
Victoria、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 9 月 27 日
would not stay again
The hotel smelt like weed smoke, the room did not smell but the rest of the hotel did. Parking lot had strange people hanging around in it. police did cruse the parking lot, which tells me it's a problem area.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 9 月 26 日
Chuck
Chuck、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024 年 9 月 23 日
No elevator, toilet didn't work, door lock for lobby broken
No cups for coffee or oatmeal or utensils
Staff friendly.
Mexican restaurant, Kroger, Mc Donalds nearby
Rooms were big, plenty of room to accomodate all.
Jonine
Jonine、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024 年 9 月 22 日
This hotel should not be renting rooms!! They don’t have housekeeping staff. This was the dirtiest room I have ever been in! The walls were dirty, the door, the furniture had sticky spills that were never cleaned up. The bathroom was dirty - sink and toilet had not been cleaned. A check was missing from the tub. There was a whole section of carpet missing. The table is sagging in the middle. This was atrocious! Fortunately, the staff were very nice. I felt bad for them.