Our stay was a mix of highlights and disappointments. The hotel itself is beautiful, with tasteful architecture, spacious grounds, and a large pool that was never crowded. The quiet pool was especially relaxing, and the strong security presence made us feel safe. Our room was spacious, spotless, and well maintained, and the cleaning staff were excellent.
Dining was a highlight. The buffet dinner was phenomenal, with a wide selection and delicious made-to-order sushi, including vegetarian options on request. The buffet staff were friendly and attentive, and the dinner view was lovely.
Service elsewhere was inconsistent. Staff in the sports bar were amazing, always attentive and helpful, but the pool bar was slow, often opening late and requiring multiple trips to the counter to order.
The outdoor seating and loungers needed better cleaning, with stains and bird droppings visible, especially near the smaller pool. The beach area also needed attention, with some litter, older sunbeds, and the bar closed during our stay.
Drinks were quite expensive, though happy hour at the sports bar was fair. Our pre-booked airport transfer never arrived, so we took a cheaper street cab.
Overall, it was a relaxing stay in a lovely setting, with great food and some wonderful staff, but uneven service and cleanliness issues meant it did not offer full value for money.