Pamper yourself with aromatherapy or Thai massages at this serene oasis. Enjoy Latin American cuisine by day and cocktails by night near Plaza de Bolívar.
In Santa Fe, Hotel Grand Park offers a tranquil oasis with a swim-up bar and indoor pool. Unwind in the sauna or Turkish bath/hammam, and indulge in aromatherapy or Thai massages at the on-site spa. With La Terraza serving Latin American cuisine and free high-speed WiFi, guests have praised the helpful staff.
Carrera 5 No 23-34, Bogotá, Distrito Capital, 110311
What's nearby
Avenida El Dorado - 2 min walk
Gold Museum - 11 min walk
Plaza de Bolívar - 18 min walk
Botero Museum - 19 min walk
Monserrate - 3 min drive
Getting around
El Dorado Intl. Airport (BOG) - 27 min drive
Estación Usaquén Station - 29 min drive
Estación La Caro Station - 32 min drive
La Sabana de Bogotá Station - 28 min walk
Restaurants
Restaurante El Envigadeño - 1 min walk
Sama Café - 2 min walk
Crepes & Waffles - 4 min walk
Felix - 3 min walk
La Monumental De Las Ventas - 3 min walk
About this property
Hotel Grand Park
When you stay at Hotel Grand Park, you'll be just a 5-minute drive from Monserrate and Plaza de Bolívar. Guests can indulge in Thai massages, aromatherapy, or hydrotherapy, and La Terraza serves Latin American cuisine. An indoor pool, a bar/lounge, and a health club are other highlights.
Languages
English, Spanish
At a glance
Hotel size
152 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Bar/lounge
Swim-up bar
Private dining
Private picnics
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Changing table
Working away
7 meeting rooms
Conference center (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Communal living room
Health club
An indoor pool
Spa services
Sauna
Massage/treatment rooms
Steam room
Lockers available
Banquet hall
Reception hall
Accessibility
Smooth flooring in room
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Home comfort
Portable fan
Minibar
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Electrical adapters/chargers
Food and drink
Chef
Champagne service
Meal delivery service
Highchair
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Thai massages, facials, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
La Terraza - This restaurant specializes in Latin American cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 25000 per person
Renovations and closures
The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
Dining venue(s)
Indoor pool
Children & extra beds
Rollaway beds are available for COP 87500.00 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 53550 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Grand Park Bogotá
Hotel Grand Park Bogota
Hotel Grand Park Bogotá
Grand Park Bogotá
Hotel Hotel Grand Park Bogotá
Bogotá Hotel Grand Park Hotel
Grand Park
Hotel Hotel Grand Park
Hotel Grand Park Hotel
Hotel Grand Park Bogotá
Hotel Grand Park Hotel Bogotá
Frequently asked questions
Does Hotel Grand Park offer free cancellation for a full refund?
Yes, Hotel Grand Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Grand Park?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel Grand Park?
Yes, pets are welcome. There's a charge of COP 53550 per pet, per night.
Is parking offered on site at Hotel Grand Park?
Sorry, there's no onsite parking at Hotel Grand Park.
What are the check-in and check-out times at Hotel Grand Park?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Grand Park and nearby?
Hotel Grand Park has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hotel Grand Park?
Yes, La Terraza offers Latin American cuisine.
What's the area around Hotel Grand Park like?
Hotel Grand Park is in Santa Fe, a short 18-minute walk from Plaza de Bolívar and 11 minutes' walk from Gold Museum.
Hotel Grand Park Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 30, 2024
Fantastic place, my goto hotel in Santa Fe.
Eamon
Eamon, 1-night trip
8/10 Very good
Nov 11, 2024
The staff was all very kind and helpful ..That helped make my stay awesome. Thanks
michael
michael, 4-night trip
10/10 Exceptional
Oct 3, 2024
Great place for a young girl traveling alone in Bogota. Our daughter enjoy here staying in your hotel.
Mayra Sofia
Mayra Sofia, 4-night trip
10/10 Exceptional
Sep 26, 2024
I have a very good experience with this hotel. The staff is very kind and helpful, I would like to highlight Kevin, he helped a lot with an injury. I can only recommend this hotel.
Albert
Albert, 1-night trip
8/10 Very good
Sep 16, 2024
Overall everything was fine, very helpful and nice staff.
Craig
Craig, 10-night trip
8/10 Very good
Nov 9, 2024
It was good as usual. Wi fi at room 312 was bad. Breakfast in this trip was not as good as back in august but I have to say that girls that run breakfast are on top of everything and deserve to be recognize. The pool is great. Staff is friendly and the location of this property is very special. BTW I been visiting this property way before it changed the name to grand park and I plan to keep staying at it when visiting bogota.
Geraldo
Geraldo, 3-night trip
8/10 Very good
May 10, 2024
Good hotel. Should provide cloth hanger and couple of glasses
Qiang
Qiang, 6-night trip
4/10 Fair
Feb 9, 2025
You get what you pay for (if you are lucky)
I was booked into a Deluxe room. If that was deluxe I dread to think how bad standard was.
It got off to a bad start when Hotels.com said I could check in early. There was no reference to this in the confirmation so I emailed the hotel. They said I could check-in at 11. Excellent. Changed my plans and turned up to be told, “No come back at 3”. After complaining in bad Spanish (no English at reception) I got a room at 1.
The room was tiny and just about accommodated a king size bed. The furnishings were cheap and falling apart. I struggled to find a power point. It was cold and there was no temperature control. The blinds wouldn’t shut properly. The traffic noise was really loud. I couldn’t work out how to turn off the strip light in the room and the reception were no help (I ended up taking the keycard out).
Breakfast was pretty poor too.
Not impressed
Kenny
Kenny, 1-night trip
10/10 Exceptional
Jul 20, 2022
Staff is friendly, it was a busy week in the hotel, and still it was nicely managed, pool area is relaxing and overall it was nice staying at the Grand Park
juliette
juliette, 9-night trip
8/10 Very good
Jan 24, 2023
Good value for the price
The hotel was in a good location, staff are always friendly with all the disposition to help you!
Patricia
Patricia, 6-night trip
6/10 Good
Sep 25, 2024
No drinks or snacks at arrival after 22:00 in the room in the fridge.
No food that time available in the hotel
We ordered the last night lasagna and beers for roomservice, never received it.
Marco
Marco, 3-night trip
10/10 Exceptional
Jun 4, 2024
My husband and I recently stayed at Hotel Grand Park for 5 nights as we were attending a wedding in Bogota. We were impressed with the size & cleanliness of the room and as an added bonus, we had a great view of the Monserrate from our window! The pool area was one of the cleanest that we have come across and the service from the bartenders was great. The area is quiet, despite being downtown and well located as we were able to walk to most attractions, restaurants, etc. We want to give a special shoutout to Diego at the front desk as he was so accommodating and absolutely lovely to interact with. We would definitely stay again if we return to Bogota in the future! Thank you for a great stay :)
Amanda
Amanda, 5-night trip
10/10 Exceptional
Dec 23, 2022
Great. Cant beat it for the price
This place is amazing for the price. The area is great by day, but not at night. However, the hotel also has a restaurant, bar and pool so staying in is also great.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jul 8, 2022
This place is confortable good location, restaurants around staff is nice and professional.
Thank you
virginia H
virginia H, 2-night trip
4/10 Fair
Mar 24, 2023
The staff were lovely and polite. The hotel itself was clean and tidy. We struggled to get clean towels in our room, we also found a silverfish bug in our bed.
kenedi danielle
kenedi danielle, 4-night trip
6/10 Good
Jul 25, 2024
It was difficult to sleep through the night because there was noise from the street coming in through the windows. When i showered, I found 10 tiny flies and when i mentioned it to the staff upon checking out that day the only response was "oh okay."
The location is walkable to museums and city "center" (in Candelaria at least) and they keep the front door staffed to monitor entry.
The pool is very kid/family oriented so if you're looking to relax in or near it, the likelihood is low unless it's early in the morning.
Erin
Erin, 2-night trip
4/10 Fair
Nov 2, 2022
I've been in Colombia a lot. Go to hotel grand park. This place is not worth staying at.
Aaron
6/10 Good
Apr 9, 2024
I was disappointed that the pill was under repair the week i came to stay. They notified me the day prior to my arrival and it was too late to change hotels. The only reason i chose that hotel was the pool and bar area. Overall the stay was nice but i wish they notified me earlier.
Joseph
Joseph, 3-night trip
8/10 Very good
Jan 25, 2023
It was okay
MOISES
MOISES, 6-night trip
6/10 Good
Oct 11, 2022
Personal amigable
Arianny
Arianny, 3-night trip
2/10 Poor
Oct 9, 2022
Just because we arrived late at the hotel due to delay from Wingo airplane, Grand Park just cancelled our room without any noticing leaving us there with no option than to re book another hotel.
We will never ever stay in the hotel Grand Park again.
juliette
juliette, 2-night trip
8/10 Very good
Oct 4, 2022
Lovely property for the price. No air conditioning, so keeping the windows open for air brings street noise or construction workers sound from outside. They did not clean our room on our final day.
Jon
Jon, 6-night trip
8/10 Very good
Dec 24, 2022
Right in the heart of
The location was perfect for me to walk to El Museo del Oro! Right in the heart of the old part of town, La Candelaria. The staff couldn't be more helpful. The place, although lovely from the front, was fairly tired upstairs, though clean. ;) The balcony with spa was a lovely surprise! A bit loud, as on an offramp. Thanks!
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
Oct 2, 2022
Everything is walkable, full all inclusive , they have a pool and a bar, offer a la carte food and breakfast not free when booked through expedia,offer tours of the city , cable television is not so good ! Not a good idea to be on the street around 8 pm you will get robbed yet the vibe was good 😊
Robert
Robert, 2-night trip
2/10 Poor
Oct 14, 2022
No hot water even changed rooms. I ended up leaving for a different hotel at an extra cost because I prepaid for my room