Quinta Alegría Shopping Mall - 10 min walk - 0.9 km
Mamitas Beach - 16 min walk - 1.3 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
Restaurants
Karen's Restaurant - 2 min walk
Burger Playa - 2 min walk
Ah Cacao Chocolate Café - 2 min walk
Fives Rooftop - 1 min walk
Tacos Gomez - 2 min walk
About this property
The Fives Downtown Hotel & Residences, Curio Collection by Hilton
The Fives Downtown Hotel & Residences, Curio Collection by Hilton features a rooftop terrace and puts you just steps from Quinta Avenida. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
133 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 24 lbs per pet)*
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 19 per night)
Onsite valet parking (USD 19 per night)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:30 AM
2 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Beach nearby
Free use of nearby fitness center
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Facilities
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness center
An outdoor pool
Full-service spa
Banquet hall
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.61 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 22 for adults and USD 12 for children
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Pets are allowed for an extra charge of USD 75 per pet (may vary based on length of stay)
Parking
Self parking costs USD 19 per night
Valet parking costs USD 19 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton
Frequently asked questions
Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton offer free cancellation for a full refund?
Yes, The Fives Downtown Hotel & Residences, Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
Yes, there's an outdoor pool.
Are pets allowed at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 24 lbs per pet. There's a charge of USD 75 per pet, per day. Food and water bowls are available.
Is parking offered on site at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
Yes. Self parking costs USD 19 per night. Valet parking costs USD 19 per night. Parking spots may be limited.
What are the check-in and check-out times at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
No, this hotel doesn't have a casino, but Riviera Gran Casino (7-min walk) is nearby.
What is there to do at The Fives Downtown Hotel & Residences, Curio Collection by Hilton and nearby?
The Fives Downtown Hotel & Residences, Curio Collection by Hilton has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near The Fives Downtown Hotel & Residences, Curio Collection by Hilton?
Yes, there are 2 onsite restaurants.
What's the area around The Fives Downtown Hotel & Residences, Curio Collection by Hilton like?
The Fives Downtown Hotel & Residences, Curio Collection by Hilton is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Maritime Terminal. Travelers say that the hotel is in a great location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
2/10 Poor
Nov 14, 2024
Vincent
Vincent, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
We loved our stay....2 bedroom suite was perfect for our family of 5 with great pool on the rooftop. Great kitchenette was even better than we expected. Beach and centre of town being such a short walk was fantastic. Hotel staff were extremely helpful throughout our stay.
Mr Simon
Mr Simon, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
This was a beautiful hotel close to the beach. Wonderful stay in PDC!
Nicole
Nicole, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 12, 2024
Reggie
Reggie, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 12, 2024
Ivan
Ivan, 6-night trip
Verified Expedia guest review
8/10 Very Good
Aug 8, 2024
Great downtown location. Close tonthe beach and Quinta Avenida.
RAMON
RAMON, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
A great place in the center of downtown and steps away from Quinta Avenida. Very close to the ferry too.
RAMON
RAMON, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
Exceeded expectations for the price.
Patrick
Patrick, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Markeriya
Markeriya, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2024
Nice spot absolutely loved it
Fransisca Iris
Fransisca Iris, 5-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jul 25, 2024
Great place
Erick
Erick, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
Carlos
Carlos, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Guillermo
Guillermo, 4-night trip
Verified Orbitz guest review
10/10 Exceptional
Jul 21, 2024
Livina
Livina, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 19, 2024
The rooftop pool was great and easy walking to most everything in Playa. Can be a bit loud at night but not too bad. Staff was attentive. The only downside I have for them is that after hurricane Beryl forced us to move the entire vacation schedule by one day due to the ferries not running, this was the only property that wouldn't work with us to change our dates.
Scott
Scott, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Jose Luis Flores
Jose Luis Flores, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
friendly staff and Great location for shops and restaurants are walkable.
Myong
Myong, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
Las habitaciones super espaciosas, la atencion excelente. Sin duda volveria al mismo lugar y no es la promera vez
Galya
Galya, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2024
I enjoyed my stay at The Fives Downtown Hotel & Residence. The staff was very friendly especially Ms. Christiana. She was my concierge for my stay. I must say she was very helpful and attentive. She went over and beyond to make sure my stay was very great. Definitely would stay again and recommend to others.
Ashley
Ashley, 5-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jun 14, 2024
Severiano Andrade
Severiano Andrade, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2024
Very nice stay , clean property , staff is very cooperative , close to bus stand And beach , peaceful
Parveshinder
Parveshinder, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 9, 2024
Justin Cory
Justin Cory, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
gilmer
gilmer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 4, 2024
Great property.
Jideofor
Jideofor, 2-night trip
Verified Expedia guest review
6/10 Good
Jun 3, 2024
The rooms are nice and moderns but if you happen to be on the 4th floor is too noisy all day and until 12pm as the roof top has aot of activities a restaurant a bar a swiming pool so a day ypu hear chairs neing pulled, steps people runnjng. The rooftop floor diesnt help its wood and it crunches and make a lot of noise. Also the cleaning there was some garbage on the elevator for 2 days so no one sweeps it daily.