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The Hermitage Hotel Mount Cook

4.5 star property
Mountain hotel with 2 restaurants, near Te Wahipounamu

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hermitage Hotel Mount Cook

Bar (on property)
Point of interest
Point of interest
Breakfast area
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Self-serve laundry
Feel at home
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double or Twin Room

Highlights

Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
Daily housekeeping
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, Mountain View

Premium Double or Twin Room, Mountain View | Soundproofing, free WiFi, bed sheets, wheelchair access

Premium Double or Twin Room, Mountain View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hydromassage showerhead
Hair dryer
Shower/tub combination
  • 376 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double or Twin Room, Mountain View

Signature Double or Twin Room, Mountain View | Soundproofing, free WiFi, bed sheets, wheelchair access

Signature Double or Twin Room, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Hair dryer
Hydromassage showerhead
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View | Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
  • 204 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

Highlights

Furnished balcony or patio
Soundproofed
Flat-screen TV
Private bathroom
Hydromassage showerhead
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Mt Cook Lodge & Motels

Free parking
Free WiFi
Restaurant
Bar
8.4 out of 10, Very Good, (45)
Mt Cook Lodge & Motels
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About the neighborhood

Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999

What's nearby

  • Sir Edmund Hillary Alpine Centre - 1 min walk - 0.2 km
  • Mount Cook National Park - 1 min walk - 0.2 km
  • Aoraki / Mount Cook Visitor Center - 4 min walk - 0.4 km
  • Kea Point Walk - 18 min walk - 1.6 km
  • Tasman Lake - 10 min drive - 9.0 km

Getting around

  • Christchurch International Airport (CHC) - 123.5 miles/198.8 km

Restaurants

  • ‪Old Mountaineers' Cafe, Bar and Restaurant - ‬4 min walk

About this property

The Hermitage Hotel Mount Cook

The Hermitage Hotel Mount Cook offers a fantastic location, putting you just steps from Mount Cook National Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Alpine Restaruant, one of 2 restaurants, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.

Languages

English, French, German, Japanese

At a glance

DONE

Hotel size

    • 164 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Hiking/biking trails

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping

Special features

Dining

Alpine Restaruant - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.
Panorama Room - Onsite restaurant. Reservations are required. Open daily.
Snowline Bar - Onsite bar. Open daily.
Sir Edmund Hillary Cafe - Onsite café. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 28.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Are pets allowed at The Hermitage Hotel Mount Cook?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Hermitage Hotel Mount Cook?
Yes, there's free self parking.
What are the check-in and check-out times at The Hermitage Hotel Mount Cook?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at The Hermitage Hotel Mount Cook and nearby?
Have fun during the warmer months with activities such as hiking. The Hermitage Hotel Mount Cook also has a garden.
Are there restaurants at or near The Hermitage Hotel Mount Cook?
Yes, there are 2 onsite restaurants.
What's the area around The Hermitage Hotel Mount Cook like?
The Hermitage Hotel Mount Cook is a short 1-minute walk from Mount Cook National Park and 18 minutes' walk from Kea Point Walk.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Jasjeet, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel claims to be 4-star, but it falls far short of those expectations. The location and views are wonderful, but in Mt. Cook, that’s not unique to this property. Our room, meant for four, had two queen beds and no seating at all. It felt like the hotel expected us to eat elsewhere or spend a fortune in their overpriced restaurant ($83 per person), instead of providing even basic amenities like chairs. The mattress was so soft I was constantly rolling off, and the pillows were of very poor quality. Despite claiming the mattress was new, it offered little support, making sleep uncomfortable. The paint in the room was peeling, the bathroom lacked a heater, and overall, the hotel failed to provide the comfort and quality one would expect from a 4-star. It’s disheartening to pay such exorbitant prices for minimal amenities. Not enoguh parking as well. They seem to be capitalizing on the lack of alternatives in the area. I hope another option opens up for future visitors.
Sheersh, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location for all Mt Cook related activities. The room was spacious, and the view of the mountain incredible. We had a snowstorm overnight and staff were incredibly helpful with providing us with advice and scrapers to remove the snow. Also the buffet dinner was one of the best I've ever had. So much variety and well worth the expense. Would definitely stay here again.
Zahia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Dexter, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Had a wonderful time. When we were snowed in the hotel was very accomodating with a room for another night and made us feel very welcome. Would stay here again and recommend it to others also
Alison, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Darrin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had dietary unique medical dietary requirements for a very low fat diet chef spoke to us directly to fully understand and a bespoke meal was prepared as the it was a buffet dinner we were only charged half the normal rate.
Ann, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic location great view, buffet breakfast and dinner great value
Geoff, 2-night family trip
Verified Wotif guest review

8/10 Very Good

Alvin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Such beautiful scenery and beds were super comfy. Alpine restaurant had lots of variety and the beef and pork were superb.
Janene, 1-night trip
Verified Wotif guest review

10/10 Exceptional

You need more dining options, laundry service stopping at 5.30pm is unhelpful. But spectacular views, comfy room, buffet dinner was lovely albeit pricey and no alternative.
Lyndal, 1-night family trip
Verified Expedia guest review

2/10 Poor

Stay away. Do your day trip to mount cook instead. The buffet at alpine restaurant was terrible. The room and hotel look like it hasn’t been upgraded since the 1980s. There are stains on the floor carpet and you can hear the spring from the mattress when you sleep. Not a good experience at all, avoid at all cost. Not worth it even at half the room rate.
Kwok Wei, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good place to have a getaway from urban living Abit costly but good to some quiet time midway to queenstown from Christchurch or vice versa. Get here via great sights tour if needed
Lee Xin Zhan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel to stay at Mount Cook. Nice facility at the base on Mount Cook with beautiful views. Friendly staff and all you need to enjoy nature around Mount Cook.
horacio, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Daniel, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Weekend break
Great
Julian, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful spot- views were amazing. An older hotel but nicely appointed.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Building is overpriced for what it is, same as the restaurants, they take seriously that they are the only facility in Mount cook and take advantage to rip people off, buffet dinner for guests still extra $79 which is ridiculous. The hotel is old and smells, the TV has 0 signal and it was impossible to watch anything which is bad considering there is nothing to do at night around the area. The place should at least have smart tvs. The bathrooms are small. For 3 people we paid $999 for 2 nights which for that price I would have expected so much more. I would definitely not stay again in this place Don’t let yourself fool by the pictures online, it’s nothing like that. Only positive part is staff was friendly and the view of the hotel was nice.
Catalina, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

Great views but an ageing hotel
Sudhir, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay..
Amazing location with superb staff - buffet dinner was fabulous.
Lisa, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The two ladies at the reception were very nice and helpful. As it was raining hard, we could not go to the park, so they helped us to move into our room quickly. The hotel has two restaurants, both have more than two hours wait list. Both have set menus and fixed, high price. No a la carte. There is no room service available. So hotel guests are forced into captives of the restaurants.
Mei, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel at Mt. Cook!
The location is perfect! The room is with great views! One can gaze stars right out of the building! The buffet dinner is high quality!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location
Location was spectacular! Our room wasn’t ready when we arrived so we went for a hike. The room was pretty standard and the bathroom a little dated but the view made you forgot about all that. Not sure you would get a view like that anywhere in the world!
Abbie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Our room was clean and in good condition. However, the common areas were worn out and not in good condition.
Ravi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
kanchana, 2-night trip
Verified Expedia guest review