When visiting Lenox, Wagon Wheel Inn is a great choice to consider. The spa tub makes for a relaxing end to the day, and freebies like WiFi and self parking are added perks. Fellow travelers say good things about the helpful staff.
Languages
English
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Skiing nearby
Services
Front desk (limited hours)
Facilities
Spa tub
Accessibility
No elevator (single level property)
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards.
State tax ID - C0007491520
Also known as
Wagon Wheel Lenox
Wagon Wheel Motel Lenox
Wagon Wheel Hotel Lenox
Wagon Wheel Inn Lenox
Wagon Wheel Inn
Wagon Wheel Inn Motel
Wagon Wheel Inn Lenox
Wagon Wheel Inn Motel Lenox
Frequently asked questions
Does Wagon Wheel Inn offer free cancellation for a full refund?
Yes, Wagon Wheel Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wagon Wheel Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wagon Wheel Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Wagon Wheel Inn?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Wagon Wheel Inn and nearby?
Have fun with nearby winter activities like skiing. Wagon Wheel Inn also has a spa tub.
What's the area around Wagon Wheel Inn like?
Wagon Wheel Inn is in the heart of Lenox, a short 7-minute walk from Guido's Marketplace.
Wagon Wheel Inn Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
2/10 Poor
Oct 27, 2024
Incredibly disappointed
The wallpaper was peeling.
The tiles in the bathroom were loose & pinched our bare feet.
The sheets & pillowcases had yellow stains on them.
Mattress was hard & pillows were lumpy.
No extra blankets or pillows in the room.
The in-room hot tub(which was the reason we rented this room) seemed nice but when filled with water had so much stuff floating in it that we didn't even go in it.
What was supposed to be a fun romantic stay ended up being gross & we couldn't wait to leave.
Amanda
Amanda, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 21, 2024
Scott
Scott, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 20, 2024
Motel stay
On main road very noisy,small room old motel needs updating
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Arthur
Arthur, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 9, 2024
Table and bathroom was dirty. Close to Tanglewood
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Kevin K
Kevin K, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Suited my needs, bed, bathroom, AC, outlets.
Clean.
Next to a busy road, close to supermarkets and various stores.
John
John, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 14, 2024
Motel is next to a busy four-lane highway
Curtis
Curtis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 29, 2024
Rui
Rui, 1-night trip
Verified Travelocity guest review
8/10 Very Good
Aug 21, 2024
Nice stay
Nice room, comfortable bed
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 19, 2024
The room was not very clean I had a have them remove the bed spreads because they were filthy. And we couldn’t get any hot water even after we let the water run.
Kim
Kim, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 18, 2024
Stay any place else.
Room was supposed to be non-smoking, but stinks of stale cigarette smoke.
The carpet is so filthy, that it made the bottoms of our feet black, and it felt sticky.
Sticky, uncleaned surfaces near the coffee maker and fridge.
Need to run the water forever until it turns warm.
No tissues.
Faces a high-traffic street, so constant noise, but that was less annoying than the smell and filth.
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 16, 2024
Definitely recommend.
If you are looking for fancy and room service, this is not the place. However, the people are friendly and helpful. The beds are comfortable and the rooms are in good condition. For the rate I paid, the Wagon Wheel is well worth the cost.
Richard
Richard, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 13, 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 13, 2024
Small but clean. Aged motel, but clean and aceeptable for a short stay while traveling.
Richard
Richard, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Very convenient location to visit Tanglewood. Reasonable cost compared to other properties even at high season.
Sanae
Sanae, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2024
Wagon Wheel
I was having a baby and a friend needed a place to stay while visiting. Basic motel room with private entrance for easy commute to vehicle. Burger King is next door which was nice for us and many other places. Quiet while we were there during middle of week. Staff was kind. Thank you for our stay.
Diane
Diane, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 27, 2024
Jan
Jan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 21, 2024
Fee charged for room not consistent with quality
Pall
Pall, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
I always enjoy my stays at the Wagon Wheel. They've recently painted the outside of the motel and the appearance is improved.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jul 20, 2024
Staff sucks. Room smells bad.
Solomon
Solomon, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 19, 2024
The property is in a great location But the rooms are very tiny old feeling and just barely pass the clean test
Joshua
Joshua, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jul 18, 2024
I stayed there for a couple of night with my kids . 11 all the way down to 1. We was respectful and they didn't even know they was visiting me. As soon as they found out they got nasty disrespectful, the young lady walked in my room when my kids and wife was sleep. No matter what they do t have the right to walk in our room without knocking. So the next morning my kids came back to see me s d we balled soccer out side outside my room in the afternoon. No problems from anyone because we was the only one there at the time. Once they found out after their kids was playing with mines I got dirty looks attitude, older guys calling my room saying something about laundry room which my kids asked for the vacuum, when. He got permission from the younger brother.. Then I came back and rent again 2 days after the fact, but today was disrespectful disappointing and unprofessional. For one there was bugs all in my bed and my kids beds burned cigarettes holes in the blanket, toilet an sink backed up, Tv didn't work refrigerator didn't work and the price i book for was for 110. They charged me 144 when rates was $69. Then they tried to charge me $40 a kid which they didn't stay they visited. But tonight I was told do t come here no more you room 119 to many kids we don't want you here go away they took my money and refuse to answer Expedia for a return of my money. Letting my kids visit me don't give you the right to walk in my room and curse me out and call me a dumb american. Totally disg