When visiting Cognac, Hôtel Quai des Pontis is a great choice to consider. After splashing around at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
18 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Free offsite parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:30 AM–10:30 AM on weekends
Bar/lounge
Barbecue grills
Traveling with children
Playground
Children's games
What to do
Golf lessons nearby
Segway rentals/tours nearby
Working away
Meeting rooms
Services
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Seasonal outdoor pool
Arcade/game room
Banquet hall
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair-accessible vanity height (inches): 34
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Visual alarms in hallways
Hand-held showerheads
Grab bar in shower
Shower grab bar height (inches): 35
Roll-in shower
Roll-in shower width (inches): 59
Stair-free path to entrance
Room amenities
Be entertained
DVD player
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.50 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to September
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Quai des Pontis
Hôtel Quai Pontis Cognac
Quai des Pontis Caravan Park Cognac
Quai des Pontis Cognac
Quai Pontis Caravan Park Hotel Cognac
Quai Pontis Caravan Park Hotel
Quai Pontis Caravan Park Cognac
Quai Pontis Caravan Park
Hôtel Quai Pontis
Hôtel Quai des Pontis Hotel
Hôtel Quai des Pontis Cognac
Hôtel Quai des Pontis Hotel Cognac
Frequently asked questions
Does Hôtel Quai des Pontis offer free cancellation for a full refund?
Yes, Hôtel Quai des Pontis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Quai des Pontis?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hôtel Quai des Pontis?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hôtel Quai des Pontis?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel Quai des Pontis?
Check-in start time: 4:00 PM; Check-in end time: 9 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at Hôtel Quai des Pontis and nearby?
Hôtel Quai des Pontis has a seasonal outdoor pool and an arcade, as well as a picnic area and a garden.
What's the area around Hôtel Quai des Pontis like?
Hôtel Quai des Pontis is located by the river, a short 3-minute walk from Château de Cognac and 7 minutes' walk from Hennessy Cognac Company.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 2, 2024
Incontournable
Excellent atypique mais aussi chaleureux et professionnel ,vous pouvez passer une nuit ou plusieurs jours pour vous détendre
Gaelle
Gaelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
En route to the south
What a find. Absolutely charming hotel and very friendly
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 2, 2024
A beautiful and tranquil stay
Such a lovely place to stay! The location is right by the river, and it's such a tranquil place there, but it's also close enough to the bars if you want to stay out a bit later and enjoy the chill nightlife. The service here was great, and the room was clean, comfortable, and beautifully decorated. Definitely a great place to stay while enjoying the town of Cognac!
Alana
Alana, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 13, 2024
BRADLEY
BRADLEY, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Apr 29, 2024
Great stop for cyclists
arrived by bycycle the staff couldn't have been better - nice secure parking and lovely room with balcony- close to plenty of nice bars and restaurants but also had a very nice drink served at the hotel
Sara
Sara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 26, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 9, 2024
Quick, easy check in with friendly, professional staff.
Michael
Michael, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2023
Davendra
Davendra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2023
Outstanding
This is a great hotel with a wonderful multi-lingual staff who were invariably cheerful and friendly. The hotel is in a great location for walking everywhere in Cognac including several cognac producers. Highly recommend the tour of Hennessy.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2023
Charlotte
Charlotte, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 2, 2023
Staff were welcoming, lovely hotel grounds and nice ambience. Free parking behind secure gates was a bonus and plenty of bays. Breakfast choices was a let down for the cost. Room opened onto small wooden terrace to garden area so nice to have choice to sit outside with some privacy. Room itself okay in size but quiet dated colour scheme and decor. Would of liked extra pillows and top bedsheet as the aircon worked but stopped with an error code so was bit warm with quilt. Liked that it did have a small fridge and coffee machine in the room.
Lester
Lester, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2023
Ludovic
Ludovic, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 30, 2023
Scott
Scott, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 15, 2023
Perfect location
Really surprisingly great hotel with such a cool vibe and location, friendly service, easy parking and check-in. Our room unfortunately smelled somewhat stuffy (old smoke) which we felt the next morning. Apart from this, the hotel was a great find.
Gideon
Gideon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 21, 2023
Vrabcho
Vrabcho, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2022
Stephane
Stephane, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2022
Perfect hotel, in every way.
Just an amazing little hotel. Perfect location, lodges were excellent, great condition, well equiped and clean, staff really friendly and attentive. Genuinely can't wait to visit again, really good for Cognac too, a 5 min walk if that. Would like to try the other cabins next time.
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 11, 2022
Lovely hotel with a view
Gorgeous hotel and room. Service was impeccable too. The location of the hotel is amazing and walkable to the center.
However the only issue I had was with the bathroom drains, they weren't cleaned before our arrival and that made the bathroom into a swimming pool after a shower
Anjana
Anjana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 26, 2022
Oasis in Cognac
The hotel is within east walking distance from the town center but set in a quiet spot on the riverbank. Excellent desk staff. Room was very quiet. Very happy with my stay.
GREG
GREG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2021
Wonderful stay
Beautiful property. We had a very nice stay in this comfortable hotel. Super friendly reception and very nice rooms. Easily walkable to town
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 26, 2021
Easy access to everything
The hotel is very well located and has free parking on site.
It was basic but sufficient accommodation for 1 night, 2 days trip to Cognac
Maja
Maja, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2021
Tranquility in the Heart of Cognac
Amazing location in the heart of Cognac and on the banks of the river. Friendly service and absolutely spectacular, groomed grounds to stroll through. Our suite was spacious, beautifully appointed and quiet. Highly recommend this hotel for its beauty, central location and tranquillity.
Andre
Andre, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2021
Short break
Ideal location for visiting Cognac
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 24, 2021
Good place to stay. Good service
JEAN PIERRE
JEAN PIERRE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2020
Really loved our stay here. The room was perfect and having the terrace is a nice touch, especially in summer I'm sure. The staff were very pleasant and helpful. The property is right in the heart of it all, within walking distance to everything while having someone 5 start restuarants and cocktail bars at its doorstep. This will definitely be my go-to place to stay while in Cognac in the future.