Port of Genoa Cruise Ship Terminal - 4 min drive - 2.7 km
Getting around
Cristoforo Colombo Airport (GOA) - 24 min drive
Genoa Via di Francia Station - 4 min drive
Genoa Piazza Principe Station - 19 min walk
Genoa Genova Brignole Station - 21 min walk
Restaurants
Caffè Del Teatro - 2 min walk
Il Filleo - Hospitality & Quality Selection - 2 min walk
Bar Uffa - 2 min walk
Le Dolcezze Salate di Angelo - 2 min walk
Sciuscia & Sciorbi - 1 min walk
About this property
Best Western Plus City Hotel
Best Western Plus City Hotel puts you within a 10-minute drive of Port of Genoa Cruise Ship Terminal and Old Port. Guests can indulge in facials at the spa, and PESCIOLINO serves lunch and dinner. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff.
Languages
English, French, German, Italian
At a glance
Hotel size
64 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (EUR 30 per day; includes in/out privileges)
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children's menu
Children's games
Baby bath
Changing table
What to do
Beach nearby
Working away
24-hour business center
2 meeting rooms
Coworking spaces
Conference space (753 square feet)
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1952
Safe-deposit box at front desk
Health club
Art gallery on site
Designer stores on site
Full-service spa
Banquet hall
Accessibility
Elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
DVD player
42-inch TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 13 years old are not allowed in the spa.
Dining
PESCIOLINO - This restaurant serves brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children
Spa access is available for an extra charge of EUR 20 per day
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per accommodation, per stay
Parking
Valet parking costs EUR 30 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 13 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts major credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 010025-ALB-0044
Also known as
Best Western City Genoa
Best Western Plus City Hotel Genoa
Best Western City Hotel Genoa
Best Western Genoa
Genoa Best Western
Best Western City
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa
Frequently asked questions
Are pets allowed at Best Western Plus City Hotel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 15 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Plus City Hotel?
Yes. Valet parking costs EUR 30 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus City Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Best Western Plus City Hotel and nearby?
Best Western Plus City Hotel has a spa and a Turkish bath.
Are there restaurants at or near Best Western Plus City Hotel?
Yes, there's an onsite restaurant, PESCIOLINO.
What's the area around Best Western Plus City Hotel like?
Best Western Plus City Hotel is a short 10-minute walk from Old Port and 2 minutes' walk from Teatro Carlo Felice.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 18, 2024
Great location, near Plaza de Ferrari, room was large and quiet, restaurant was outstanding. Towels were a little rough.
Donald
Donald, 4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 6, 2024
Nice hotel in a great location.
It was a clean hotel with friendly and helpful staff. The room I stayed in was smaller than I expected, but it had everything I needed. The hotel's location is excellent, as it is close to many of the tourist spots in Genova.
Andy
Andy, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 19, 2024
The hotel was nice. It was clean was very difficult to locate kinda down an alley with poor signage. When we arrived, there was no parking The GPS could not locate it
Gregory
Gregory, 2-night family trip
Verified Orbitz guest review
8/10 Very Good
Jul 27, 2024
It was a nice comfortable stay for one night.
Johena
Johena, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
Frank
Frank, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2024
Great Location,Parking next door,great restaurant downstairs.
Marco
Marco, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 29, 2024
Great location. Review was lower due to the air conditioning not functioning. All else was great
Hilary
Hilary, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
HYUNG IL
HYUNG IL, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 23, 2024
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
jeff
jeff, 1-night family trip
Verified Expedia guest review
6/10 Good
May 21, 2024
No AC until June, good location
No AC, although it’s written in Hotels.com page. The last morning we didn’t have hot water to shower.
The front desk staff was very accommodating and helpful, the location was good and the breakfast was good
JAIME
JAIME, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 15, 2024
Robert
Robert, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 30, 2024
Carlos
Carlos, 3-night trip
Verified Orbitz guest review
8/10 Very Good
Mar 11, 2024
Charis
Charis, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 21, 2024
I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
Jacob
Jacob, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 29, 2024
Nice clean hotel with perfect staff. Unfortunately the window in my room did not latch properly so there was some wind an noise from the outside. I dis not mind very much so I did not ask for another room, but some might hate this.
Good breakfasts, working Wi-Fi and very clean room.
Pavel
Pavel, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2023
Good hotel in old city. Easy to walk around in old city from hotel
Susan
Susan, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 9, 2023
Close to everything in a quiet area
Susan
Susan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2023
Best included breakfast we've had so far in a 3 week holiday, really wonderful! Room and location were nice. One real elevator, but that's OK, we are good with stairs. A little tricky to find but good location in Genova. Had a bit of a local meeting as we were coming in. Staff perhaps could have handled the stranglehold/smoking at the door, but otherwise this might be our only complaint.
Joan
Joan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2023
Great location
Anita
Anita, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2023
Leardo
Leardo, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 23, 2023
Beautiful location, room was very nice except for the air conditioning that wasn’t working very well
Murray
Murray, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 2, 2023
Great Room-Friendly Staff- not CPAP Friendly
Hotel was very clean, staff friendly, breakfast was great. Only drawback is that there are no outlet on the bed night stands or behind the bed. I like many people have Sleep Apnea and travel with a CPAP machine. I had to run an extenssion cord across the room to the desk to plug in my machine. This is a bit of an inconvenience and major trip hazzard.
Robert V
Robert V, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Jul 2, 2023
AC was sooo bad
Naji
Naji, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2023
Best Best Western
Great hotel in a neat area. Great staff, fantastic breakfast, clean and modern rooms, great wifi. I'll be back for sure.
Gary
Gary, 5-night business trip
Verified Hotels.com guest review
6/10 Good
May 30, 2023
Great location and staff. Quite a few things are broken, AC to begin with.