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Grecotel Luxme Kos

5.0 star property
Beach hotel in Kos with spa and beach bar

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grecotel Luxme Kos

Exterior
Exterior
Boating
Luxury Family Suite (4 adults) | Premium bedding, minibar, in-room safe, desk
Exterior
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free parking
  • Bar
  • Free breakfast
  • Gym
Main amenities
  • Daily housekeeping
  • Private beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Lazy river
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Penthouse Senior Suite Sea View

Penthouse Senior Suite Sea View | Premium bedding, minibar, in-room safe, desk

Penthouse Senior Suite Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 753 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Garden View

Family Room, Garden View | Premium bedding, minibar, in-room safe, desk

Family Room, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Bungalow Suite

Junior Bungalow Suite | Premium bedding, minibar, in-room safe, desk

Junior Bungalow Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow 1st Row Sea View, Private Pool

Bungalow 1st Row Sea View, Private Pool | Premium bedding, minibar, in-room safe, desk

Bungalow 1st Row Sea View, Private Pool

Highlights

Furnished balcony
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Bungalow 1st Row Sea View

Premium bedding, minibar, in-room safe, desk

Bungalow 1st Row Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Family Suite (4 adults)

Luxury Family Suite (4 adults) | Premium bedding, minibar, in-room safe, desk

Luxury Family Suite (4 adults)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Dream Villa Senior, Private Pool

Dream Villa Senior, Private Pool | Premium bedding, minibar, in-room safe, desk

Dream Villa Senior, Private Pool

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
2 bedrooms
  • 732 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Bungalow, Pool View

Bungalow, Pool View | Premium bedding, minibar, in-room safe, desk

Bungalow, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, Side Sea View

Premium bedding, minibar, in-room safe, desk

Double Room, Side Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 334 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, minibar, in-room safe, desk

Double Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 334 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Bungalow Maisonette Side Sea View

Bungalow Maisonette Side Sea View | Premium bedding, minibar, in-room safe, desk

Bungalow Maisonette Side Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 646 sq ft
  • Partial sea view
  • Sleeps 5
  • 1 Double Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Famous Family Bungalow Sea View

Famous Family Bungalow Sea View | Premium bedding, minibar, in-room safe, desk

Famous Family Bungalow Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Bungalow Pool View

Premium bedding, minibar, in-room safe, desk

Family Bungalow Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Famous Family Bungalow Sea View, Private Pool

Famous Family Bungalow Sea View, Private Pool | Premium bedding, minibar, in-room safe, desk

Famous Family Bungalow Sea View, Private Pool

Highlights

Furnished balcony
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Family Suite Sea View, Private Pool

Luxury Family Suite Sea View, Private Pool | Premium bedding, minibar, in-room safe, desk

Luxury Family Suite Sea View, Private Pool

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 603 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Garden View

Premium bedding, minibar, in-room safe, desk

Double Room, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Bungalow Side Sea View

Premium bedding, minibar, in-room safe, desk

Bungalow Side Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 355 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Bungalow Garden View

Premium bedding, minibar, in-room safe, desk

Family Bungalow Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 560 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Bungalow, Garden View

Premium bedding, minibar, in-room safe, desk

Bungalow, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Petit Family Bungalow

Premium bedding, minibar, in-room safe, desk

Petit Family Bungalow

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Petit Family Room

Premium bedding, minibar, in-room safe, desk

Petit Family Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Psalidi, Kos, Kos Island, 85300

What's nearby

  • Agios Fokas Wildlife Reserve - 7 min walk - 0.6 km
  • Agios Fokas Beach - 10 min walk - 0.9 km
  • Kos Marina - 6 min drive - 4.6 km
  • Psalidi Beach - 6 min drive - 1.9 km
  • Port of Kos - 7 min drive - 5.8 km

Getting around

  • Kos (KGS-Kos Island Intl.) - 44 min drive
  • Kalymnos (JKL-Kalymnos Island National) - 23.2 miles/37.3 km
  • Bodrum (BXN-Imsik) - 25.1 miles/40.4 km

Restaurants

  • ‪Marina Cafe - ‬6 min drive
  • ‪Ammos Beach Bar Kos - ‬6 min walk
  • ‪C Food & Mood - ‬5 min drive
  • ‪Oceanis Main Restaurant - ‬6 min walk
  • ‪Cozy Beach Bar Restaurant - ‬5 min drive

About this property

Grecotel Luxme Kos

Grecotel Luxme Kos offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks, plus you'll have access to onsite surfing/body boarding, windsurfing, and water skiing. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Lagoon Main Restaurant, one of 4 restaurants, offers pool views and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a lazy river, a free kid's club, and a poolside bar.

All inclusive

All-inclusive room rates at Grecotel Luxme Kos are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Russian

At a glance

Hotel size

  • 384 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Beach volleyball
  • Canoeing
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Shopping
  • Pool table
  • Private beach access
  • Bicycle rentals nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Elixir Thalasso Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Lagoon Main Restaurant - This poolside buffet restaurant serves breakfast, lunch, and dinner.
The Finicia Gourmet - Overlooking the pool and garden, this fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Asian Restaurant - This beach restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Coral Self Service - Overlooking the garden, this restaurant serves lunch only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

Renovations and closures

The property is closed between April 19 and October 30.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1143Κ015A0533800

Also known as

Grecotel Imperial Thalasso
Grecotel Imperial Thalasso Hotel
Grecotel Imperial Thalasso Hotel Kos
Grecotel Kos Imperial Thalasso
Grecotel Thalasso Kos
Imperial Grecotel Kos
Imperial Kos
Imperial Thalasso Kos
Kos Grecotel
Kos Thalasso Grecotel
Grecotel Kos Imperial Thalasso Aparthotel
Grecotel Imperial Thalasso Aparthotel
Grecotel Luxme Kos Kos

Frequently asked questions

Is Grecotel Luxme Kos currently open?
The property is closed between April 19 and October 30.
Does Grecotel Luxme Kos offer free cancellation for a full refund?
Yes, Grecotel Luxme Kos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grecotel Luxme Kos?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Grecotel Luxme Kos?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grecotel Luxme Kos?
Yes, there's free self parking.
What are the check-in and check-out times at Grecotel Luxme Kos?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Grecotel Luxme Kos and nearby?
Have fun with onsite activities like water skiing, windsurfing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Grecotel Luxme Kos also has a lazy river, a steam room, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Grecotel Luxme Kos?
Yes, there are 4 onsite restaurants, featuring beachfront dining, Asian cuisine, and garden views.
Does Grecotel Luxme Kos have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grecotel Luxme Kos like?
Grecotel Luxme Kos is a short 7-minute walk from Agios Fokas Wildlife Reserve and 10 minutes' walk from Agios Fokas Beach.

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

The bar and live entertainment is far too loud. They play live music until 11:30 and DJ until midnight. It is loud in your room. We asked management to turn it down as the hotel was very quiet and no one was watching it and our children were unwell and wanted to sleep. Management refused, the manager refused to meet us and simply stated under greek law they can play music. It's a pity as it's a nice hotel, the management are however rude and couldn't care less.
James, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Lovely hotel, beautiful grounds, speciality restaurants are superb, staff friendly and helpful, buffet a little repetitive, lots of children around, could do with an adults only area for sunbathing
M, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bart, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Best holiday ever, great hotel and great facilities. Wonderful buffet. Lovely pools. Good evening entertainment. Would totally come again
Barbara, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rhys, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This place is so beautiful! I would definitely come back if I visit Kos again. We were probably the only American family out of the many European countries that were there but that made us feel even more like VIP! My upgrade was phenomenal! Food was phenomenal! My children did not want to leave! Beach is not the best because it’s not very shallow and there’s rocks but the pools are the main thing! There’s even a little island of sand in between the pools if you really want sand! Entertainment at 10pm was nice! Everything was just really beautiful!! The only thing I would like to point out is the smoke detector in room 617 should be replaced. This is a life saving device and not having one could be life or death God forbid! Anyway!! Thank you so much for such an enjoyable experience! I❤️Grecotel!
Karla, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Very clean. Beautiful landscape gardens. Next to beach. Staff friendly. Bar service needs improving. No bars, restaurants or shops within easy walking distance outside hotel. An information booklet in the room would have been useful.
Daphne Margaret Anne, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Really recommend this property for families. Lovely accommodation, great food, lots of space, great kids club and amazing drinks. Highly recommend the all inclusive as there isn’t much close by to have dinner or lunch. We loved it and will be coming back again
Angie, 7-night family trip
Verified Expedia guest review

8/10 Very Good

4-night trip
Verified Hotels.com guest review

2/10 Poor

Graham, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

4 star
Really nice stay, couple of disappointing things was the food for dinner and lunch at the main buffet restaurant. As vegetarians the options were not great and repetitive. The staff at check in were not extremely helpful to tell you about the hotel and its amenities. Not explaining kids clubs or activities during the day or eve or even navigating us to where things where. Overall a very nice hotel, staff friendly and helpful when and very clean.
Hannan, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel has everything you could need and staff are always helpful and friendly. The food is amazing and lots of options. Kos Town is walking distance but there is also a bus stop right outside and electric scooters to hire which are cheap and easy to use. The pools are really nice with lots of sunbeds available and the beach is attached to the hotel. Couldn't recommend this hotel more.
Asia Lily, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just perfect. The facilities and more importantly the staff was so good.
Mehmet, 1-night family trip
Verified Expedia guest review

6/10 Good

Great exterior, but terrible food
Phenomenal architecture, but food was terrible, pools were freezing, and for some reason the buildings by the left (closer to the beach volleyball area smelled terribly, like improper sewage disposal).
2-night trip
Verified Hotels.com guest review

2/10 Poor

The dinner buffet was horrible and overpriced. The rooms were not cleaned.
Claudia, 7-night family trip
Verified Expedia guest review

2/10 Poor

Left my headphones, airplane pillow and jewelry. They said cleaning lady found everything but the jewelry, which means she stole it! Very outrageous. Food was always cold.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent amenities with four swimming pools. Food was not available in the afternoon.
6-night family trip
Verified Expedia guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

8/10 Very Good

8-night family trip
Verified Hotels.com guest review

8/10 Very Good

Would Visit Again!
Grecotel is a BEAUTIFUL property! it has many pools varying for your needs. Its a kid-friendly hotel, but not designed exclusively for kids. Of note, like many other beaches on the island, this is a rocky beach, water shoes recommended! Also, if you do book on Hotels.com or a 3rd party site and don't opt in for all-inclusive, its worth exploring, as the hotel itself doesn't have much to offer since its situated away from most major towns.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Lovely room, nice balcony pleasant view
Not as many restaurants as advertised, hotel a little bit dated but we'll maintained.
Roger, 4-night trip
Verified Expedia guest review

6/10 Good

Very beautiful hotel , on the beach . Lovely clean pools . Amazing staff . Tasty food and drinks. Exceptional kids entertainment . The only problem is a smell coming from outside the hotel but the hotel is dealing with this issue . Check with the hotel before booking . Other than this , possibly one of the best in the world for families .
Rana, 7-night trip
Verified Expedia guest review

6/10 Good

Needs improvement
An overpriced hotel that needs refurbishment. Breakfast is disappointing. Service is not a five star service.
2-night romance trip
Verified Hotels.com guest review

6/10 Good

Hotel update needed
Staff weren’t great at speaking English on reception Staff friendliness varied considerably from very friendly to unfriendly WiFi not available in rooms Hotel felt a bit dated A la Carte good, buffet average Would probably rate at 3 stars not 4 Drinks and food quite expensive
Patricia, 5-night trip
Verified Hotels.com guest review

6/10 Good

Needs improvement
We stayed here for 5 days and were not quite happy with the service. The rooms are old even though the furniture looks modern. The see is not rough but it gets deep quite quickly so you need to watch out. The bed was uncomfortable. We were given a room that had a door connecting to the next room, so would hear pretty much everything going on the next door. When we asked for a room change because of the noise we were told that this was not an adults only hotel and asked to come back next day. When I expressed my frustration by saying we would not be spending our holiday with regular trips to the reception every day, a guy from the guest services came and talked to us. He called someone and spoke in Greek for a while after which he offered us an upgrade (!), which would be available only the next day after breakfast as the guest occupying the room would leave early morning. We went to the reception after breakfast and were shown the room by a staff member to see if we like it. The room was not cleaned as promised. Yet it didn’t feel like an upgrade as it was only larger than our room but looked older. We ended up staying in our room. The breakfast was really nice, and the staff in the restaurant tried their best to please the customers. I didn’t bother to fill the satisfaction survey we were sent on our last days as I didn’t feel that it mattered to the hotel anyway. Overall, nice food and pools but need investment and improvement in the quality of service.
5-night romance trip
Verified Hotels.com guest review