Best Western Plus Newport News Inn & Suites

2.5 star property
Central Newport News hotel in city center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Property amenity
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Pool
  • Connecting rooms available
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Gift shops/newsstands
  • Luggage storage
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is $98
includes taxes & fees
$84 per night
Feb 2 - Feb 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
500 Operations Dr, Newport News, VA, 23602

What's nearby

  • Patrick Henry Mall - 8 min walk
  • Riverside Medical Center - 6 min drive
  • Christopher Newport University - 8 min drive
  • Mariner's Museum - 8 min drive
  • Fort Eustis - 11 min drive

Getting around

  • Newport News - Williamsburg Intl. Airport (PHF) - 6 min drive
  • Norfolk Intl. Airport (ORF) - 39 min drive
  • Newport News Station - 12 min drive
  • Williamsburg Transportation Center - 24 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Dairy Queen - ‬4 min drive

About this property

Best Western Plus Newport News Inn & Suites

Best Western Plus Newport News Inn & Suites puts you within a 15-minute drive of Fort Eustis and Hampton Coliseum. You can get a morning swim in at the seasonal outdoor pool, and the spa tub makes for a relaxing end to the day. Also, this hotel is within a short drive of Langley Air Force Base. Fellow travelers like the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per accommodation, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to August

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Frequently asked questions

Is there a pool at Best Western Plus Newport News Inn & Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Plus Newport News Inn & Suites?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 15 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Newport News Inn & Suites?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Newport News Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Best Western Plus Newport News Inn & Suites and nearby?
Best Western Plus Newport News Inn & Suites has a seasonal outdoor pool and a spa tub, as well as a fitness center.
What's the area around Best Western Plus Newport News Inn & Suites like?
Best Western Plus Newport News Inn & Suites is in Central Newport News, a short 6-minute drive from Newport News - Williamsburg Intl. Airport (PHF) and 8 minutes' walk from Patrick Henry Mall.

Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ariel, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Chandall, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Television doesn't work
Chandall, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Family shopping trip.
The hotel was clean . Are room was suite enough room for a family of 4. The free breakfast was good.
Jeffrey, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

No hot water!
When we entered the room it had an off putting odor (very musty like the room had been closed up for several weeks). When I spoke to the desk clerk, I was given a can of Lysol spray - it helped slightly. For our 4 day stay, we did not have hot water (was tepid at best) for 3, making for very uncomfortable showering! Was told it was a boiler issue. Additionally, the room side doorknob keep falling off. When I mentioned the knob issue to the desk clerk, he stated it was a know problem for several rooms. Ice machine was out of order. While it has been recently updated, we won’t be staying here again!
Cynthia, 4-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No hot water!
This hotel did not have hot water. I did not check in until almost midnight. By the time I got in the shower it was too late. This was the worst stay I ever had in any hotel and I would like a refund from Hotels.com in full.
Marria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stay here often visiting Busch Gardens.
Noel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Karen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

A terrible stay
This hotel got an 8 out of 10 on Hotels.com, but looked sketch immediately when we got there. The first impression was when I went to use the bathroom in the lobby and feces was in the toilet which apparently had also been clogged. Then the first room they tried to check us into was dirty and hot water was running out the faucet in the tub and could not be turned off. Pouring, not dripping, so it felt like a sauna. We asked for a cleaner, more updated room and the one they gave us still had stains on the ceiling, floor, and sofa, unidentifiable substances splattered on the wall, broken curtains and lampshade. The closets were so small, the hangers would not fit inside with the doors closed. Then we went to turn on the TV and the cable box wouldn’t work. So I went back to the desk and asked for it to be serviced, and was told the same problem was evident in several rooms and that he would have it looked at sometime the next day. After hearing a couple of other guests complain about having problems only to be told they would be addressed and after three days they never were, I concluded this place was mismanaged, understaffed and terribly neglected.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

S jared, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

S jared, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Andrew, 3-night trip
Verified Expedia guest review

8/10 Very Good

The hotel and room were ok .I had to sleep on the couch because the matress was very saggy. The decor was a little shabby not the standard of Best Western I'm use too. They would do well to upgrade sleeping accommodations including pillows & mattress. Friendly customer service.bathroom needs a deep cleaning. Ok for 2 night stay
Debra, 2-night family trip
Verified Expedia guest review

4/10 Fair

Family weekend getaway
Once we walked in the AC didn’t work. Called the front desk and she looked overwhelmed only one person at the front. There was a blood stain on the sheets I’m assuming period blood. Sheet was washed just stain didn’t come out. Stains on the carpet. Shower has mold and the floor was dirty and nasty.
Maria, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Needs some upgrading on bedding, exterior and interior. Dining area couldve been cleaner . But it served the purpose a place a sleep.
Charles, 1-night trip
Verified Expedia guest review

2/10 Poor

More with less!
The hotel looks nice from the outside, but it ends there. It seems that no day to day maintenance done. Everything was very run down. Our room had multiple things wrong - heater smelt when running, clock was not working, the phone did not have a cord to the handset, and the remote did not work the tv. So we moved rooms. Then the next room the water would not stop running in the shower. Finally we got a third room which was ok. Other issues included a very lack-lustre breakfast. 2 of the 3 pieces of work out equipment had their cords cut and therefore could not be used. What little staff that was there did try to help but it was clear that there was skelton staff. I get that there is perhaps less travel going on and some hotels are having a tough go, but some basic maintenance should still be upheld.
Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was comfortable, they need longer shower curtains but otherwise it was great. We appreciated the pet friendly accommodation.
David, 2-night family trip
Verified Expedia guest review

8/10 Very Good

The property was nice and the room was clean. Unfortunately we saw a few bugs that will lead us to not staying there again.
Lindsay, 2-night family trip
Verified Expedia guest review

6/10 Good

Very average but clean.
Door handle fell off when we entered the room. They could not fix it but the deadbolt was functional. The fan in the bathroom is a bit loud. The hot water was barely hot enough on a Saturday morning. Breakfast was ok but someone cooking biscuits set off the fire alarm and the biscuits we were offered while not burned were overdone.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Not much to say but it was a very good stay!
Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unexpected kindness and friendly staff
Fantastic, the front desk attendant the house keeping staff was very nice. Got the floor I had requested without issue.
sammy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Karrie, 1-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Initial inspection of the facilities and room of Best Western Plus was impressive: The aroma was fresh and sanitized;"
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM