The trip started on a disappointing note. Prior to my arrival I requested a late check in after midnight. The hotel responded by saying it would not be a problem. I arrived at 1:30 am, luckily the front door was not locked/secured. No employee could be found, myself and my friend remained in the lobby for several hours unable to check in. Luckily the bathroom was also unlocked and unsecured, because we were able to use the bathroom. A female worker arrived to start the breakfast, she was horrified to hear that we were waiting for four hours. She apologized and immediately contacted a manager to let her know of the situation. We were offered a hot breakfast and drinks. While having breakfast the day shift manager arrived and apologized for the unfortunate situation and made sure it was corrected. The situation would have been worse if the front door and bathroom were locked and inaccessible. Other than the rough start, the hotel is conveniently located, it’s clean and safe.