Whatever you do, do not stay at this hotel. To say it was "dirty," would be the understatement of the year. The floor was so filthy that you couldn't step anywhere without your shoes sticking to the floor. I used a white washcloth to wipe up a small spill of water and it was black when I was finished. I showed the front desk and they immediately guessed who the housekeeper must've been. What does that even mean? You already know you have a housekeeper who's known for not cleaning correctly? The beds were terribly uncomfortable, and although it sounds like a really small thing, I found it extremely strange that there was literally nowhere to put a used towel. There was not a rack, nothing. There was one double hook right by the bathroom doorway. It wasn't wide enough to hang anything there except maybe a robe or something. That was it for the whole bathroom And it was a room that was supposed to hold four people. Also no paper products except for toilet paper. I think you are meant to buy your own tissues and paper towels, etc. Anyway, I can't stress enough how horrible it was just don't.
I will say, however, that Hotels.com did a really good job of trying to get a refund for me and kept me informed during the whole process. They were very understanding and I truly appreciated how much they advocated for me. Of course they were not successful because the hotel already knows they are terrible and doesn't intend to refund anyone. But I was still happy with Hotels.com.