Very friendly and helpful staff. Had an issue with the TV in our room and a staff member was able to fix it within a few minutes. Continental breakfast was ok. Nothing fancy, but nice enough. Was informed upon check-in that Tru is a “minimalist” hotel, so no coffee maker or microwave in the room, but that wasn’t a problem for me. If those things are important for your stay, you should know that before booking. Price was reasonable. Coffee in lobby was always ready and hot and tasted good. Bed was ok - a little soft for me. Pillows were definitely soft. These are personal preference issues, though. Overall, a decent stay. Happy with my choice, but wouldn’t expect extra amenities if thinking about staying at a Tru Hotel.