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Crystalbrook Bailey

5.0 star property
Luxury hotel with 3 restaurants, near Cairns Esplanade

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Outdoor pool
Lobby sitting area
Urban Master | View from room
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Non-smoking
  • Bar

Main amenities (12)

  • 3 restaurants and 3 bars/lounges
  • Outdoor pool
  • 24-hour fitness center
  • Free use of bicycles
  • Self parking
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Television
  • Garden
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Bathrobes
The price is $119
includes taxes & fees
$108 per night
Jan 7 - Jan 8, 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Urban King

View from room

Urban King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout drapes, soundproofing

Urban Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
Bathrobes
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Queen

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

In-room safe, desk, blackout drapes, soundproofing

Family Urban

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Master

Urban Master | In-room safe, desk, blackout drapes, soundproofing

Urban Master

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
Bathrobes
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 1023 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Crystalbrook Flynn

Pool
Spa
Parking available
Free WiFi
9.2 out of 10, Wonderful, (705)
The price is $130
includes taxes & fees
$118 per night
Jan 5 - Jan 6, 2025
Crystalbrook Flynn
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About the neighborhood

Map
163 Abbott Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Central Shopping Centre - 7 min walk - 0.6 km
  • Esplanade Lagoon - 7 min walk - 0.6 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km
  • Reef Fleet Terminal - 10 min walk - 0.9 km

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Cairns Station - 12 min walk
  • Freshwater Station - 14 min drive
  • Redlynch Station - 16 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬3 min walk
  • ‪Crepe - ‬2 min walk
  • ‪La Pizza Trattoria - ‬2 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬3 min walk
  • ‪Imm Thai Cafe - ‬2 min walk

About this property

Crystalbrook Bailey

Crystalbrook Bailey offers a great location, putting you within just a 10-minute walk of Cairns Esplanade and Cairns Marlin Marina. Guests can take a dip in the outdoor pool or grab a bite to eat at CC's Bar & Grill, which is one of 3 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 217 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 1 percent for credit card payments
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 12 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Room service (limited hours)
  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Bicycle parking
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arte - This wine bar serves dinner only. Open select days.
Pachamama - This poolside cocktail bar serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 75 per day

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 percent

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs AUD 12 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Does Crystalbrook Bailey offer free cancellation for a full refund?
Yes, Crystalbrook Bailey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystalbrook Bailey?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Crystalbrook Bailey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Bailey?
Yes. Self parking costs AUD 12 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Crystalbrook Bailey?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crystalbrook Bailey?
No, this hotel doesn't have a casino, but Reef Hotel Casino (9-min walk) and Cazalys Cairns (4-min drive) are both nearby.
What is there to do at Crystalbrook Bailey and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a 24-hour fitness center. Crystalbrook Bailey also has a garden.
Are there restaurants at or near Crystalbrook Bailey?
Yes, there are 3 onsite restaurants, featuring poolside dining.
What's the area around Crystalbrook Bailey like?
Crystalbrook Bailey is a short 2-minute walk from Cairns Esplanade and 10 minutes' walk from Cairns Marlin Marina. Travelers say that the hotel is in a great location.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Room with views of Cairns
It was a nice room although we were given a disabled room. Lack of shelves in bathroom and cups and glasses very low down in a cupboard. It was difficult to reach for an abled body. It would be difficult for a disabled person to reach.
Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aidan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Funky and comfortable
Love Crystalbrook properties. This was my first stay at the Bailey. It was very nice, funky. The restaurant downstairs is convenient and has great food. Rooms aren’t very large but very trendy and tastefully decorated. Bathroom was modern and clean.
Tammy, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Brad, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Barry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cairns best hotels the Crystalbrook range
Great place to stay as its clean and modern.
James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel to stay in. Close to everything.
Penelope, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kate, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value
A lovely modern hotel in a good location with great room facilities. Friendly and efficient staff. Highly recommended
Kelvin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Casey, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Uncomfortably small
Positively it is new, modern and clean. However the room was uncomfortably small - if it was the 25sqm advertised I am the queen of England! As per pictures you could not walk around the bed and if you had any luggage larger than a carry on it would not have had a place to be opened except the bed. I was a solo traveller and was uncomfortably small for one - would have been horrible for 2. As such i will not stay there again. Disappointing as Crystalbrooks generally pretty good
Sarah, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic property close to everything, super clean with the nicest staff! Highly recommend it!
Omar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

.
Lyn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, clever design, thoughtful amenities and good food options within the hotel. My go to chain in Cairns.
Jacqui, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Justine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa Clayton, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location
Blair, 3-night romance trip
Verified Wotif guest review

8/10 Very Good

Overall we enjoyed our stay here. However there were some disappointing things which affected our stay: - poor attention to detail in the room cleaning with dust and dirty marks on many surfaces. - the shower design is poor sending water across the bathroom each time you shower. - no power points next to the bed and only USB A charging points, meaning if you need the more modern USB C to charge your phone overnight, you can’t plug it in next to you, even using your own charger. - the cafe next to the pool only operating from mid afternoon, when the pool area is in shade. All the action around the pool was before 3pm when the pool had sun on it. Also had a bad experience with the ground floor restaurant. After being in need of a morning coffee and seeing that it was going to close at 10.30am, rushed downstairs to be there at 10.25am to grab a coffee, only to find the staff had decided to close up the coffee windows early and we’re in the process of cleaning the coffee machine.
Ben, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Liriola, 3-night trip
Verified Hotels.com guest review

6/10 Good

Natasha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent place to stay and our demands for an early check-in and luggage storage until our flight time after check out was accommodated gracefully. Lively staff at the front as well as the cleaning staff who always greeted with a warm smile.
Joemol, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

Summer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice, comfortable place, easy walk to esplanade.
Jo, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Ryan, 2-night trip
Verified Expedia guest review

General property information

Travelers Say
"Centrally located, great new hotel with great facilities and the hotel staff were so friendly and accommodating."
Reasons to Book
Room Cleanliness & Beautiful Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM