You get what you pay. Front desk people were kind and smiling, always answering our questions. Location is really good, it is on idrive road with lots of places close, Mcdonalds, drugstores, restaurants, Icon park crossing the street. There is a free city shuttle that takes you to the parks. To improve: Room service needed to be requested but when they went to the room they only cleaned the trash can, but left the same towels, blankets, did not clean bathroom, did not even supply with extra soap. We ran out of soap (a little small rounded bar) after the second night, and we had to call to request a new bar. There were signs around the hotel stating the hotel will be renovated, so I think the facilities will improve.