Hotel Metropolitan Saitama Shintoshin offers a fantastic location, putting you just steps from Saitama Super Arena. Guests looking for a bite to eat can check out カフェ クロスヤード, which serves breakfast and lunch. Fellow travelers love the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
157 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite self parking (JPY 3300 per night)
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Coffee shop
Shared microwave
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
At least 80% lighting from LEDs
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Dining
カフェ クロスヤード - This café serves breakfast, lunch, and light fare.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children
Parking
Self parking costs JPY 3300 per night
Guests must contact this property in advance to reserve onsite parking
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
Also known as
Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama
Frequently asked questions
Does Hotel Metropolitan Saitama Shintoshin offer free cancellation for a full refund?
Yes, Hotel Metropolitan Saitama Shintoshin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metropolitan Saitama Shintoshin?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Metropolitan Saitama Shintoshin?
Yes. Self parking costs JPY 3300 per night.
What are the check-in and check-out times at Hotel Metropolitan Saitama Shintoshin?
You can check in starting at 3 PM. Check-out time is 11 AM.
Are there restaurants at or near Hotel Metropolitan Saitama Shintoshin?
Yes, there's an onsite restaurant, カフェ クロスヤード.
What's the area around Hotel Metropolitan Saitama Shintoshin like?
Hotel Metropolitan Saitama Shintoshin is a short 2-minute walk from Saitama-Shintoshin Station and 7 minutes' walk from Keyaki Hiroba.
Hotel Metropolitan Saitama Shintoshin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 15, 2024
Jim
Jim, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
Pengxiang
Pengxiang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
MeeDeessa
MeeDeessa, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 28, 2024
Miki
Miki, 15-night trip
Verified Expedia guest review
10/10 Exceptional
May 24, 2024
David
David, 14-night trip
Verified Expedia guest review
10/10 Exceptional
May 19, 2024
Hotel Metropolitan Saitama Shitoshin
The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
Kenny
Kenny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 22, 2024
Taka
Taka, 1-night trip
Verified Expedia guest review
6/10 Good
Apr 11, 2024
Kenji
Kenji, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 8, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 29, 2024
Colleen
Colleen, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2024
yumi
yumi, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 28, 2024
Rushan
Rushan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 16, 2023
Katy
Katy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 26, 2023
Phuong Thao
Phuong Thao, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 15, 2023
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2023
Perfect location. Good price 👍
Akiko
Akiko, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2023
Kazuo
Kazuo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2023
It was a very clean and easy access to everything 👌
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 10, 2023
Great location and very nice
This is our first choice for staying in Saitama. The hotel is just a few steps from Saitama Shintoshin station with check-in on the 5th floor. Our stay was a couple of months before COVID restrictions were lifted and we were pleased with everything. The front staff helped us with several issues. The hotel restaurant was pricey, but there is a Royal Host "family restaurant" across the walkway where you can get a reasonable Western or Japanese meal. Every other kind of restaurants and shopping close by at Cocoon mall. The rooms are small but clean. We came from overseas and unfortunately there was no longer an ON-Liner bus from Narita Airport to the station area, but we got there by train quickly with luggage on the Keisei Skyliner with a change at Nippori.
Ruth
Ruth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 26, 2023
Glendon
Glendon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2021
clean hotel
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 20, 2021
better to give us complimentary 2 water bottle, not the 1.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 4, 2020
Excellent staff and location
Professional staff. Very courteous
james
james, 12-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 18, 2020
Wonderful service from all personnel. Wish there was a fitness center.