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HB Guest Home 5

3.0 star property
Waterloo guesthouse with conference center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HB Guest Home 5

Garden
Fridge, microwave, oven, stovetop
Executive Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Executive Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Economy Twin Room, 2 Bedrooms | Living area | Netflix

Reviews

3.6 out of 10

Popular amenities

  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Housekeeping once per stay
  • Breakfast available
  • Fitness center
  • 24-hour business center
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • Air conditioning
  • Garden
  • Free grocery shopping service
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Cookware, dishware, and utensils
  • Separate dining area
  • Garden
  • Washer/dryer
  • Free grocery shopping service
  • Premium bedding

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Twin Room, 2 Bedrooms

Economy Twin Room, 2 Bedrooms | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Economy Twin Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Dishwasher
Washer/dryer
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Futon

View all photos for Signature Suite (1)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Signature Suite (1)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Dishwasher
Washer/dryer
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite (2)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Signature Suite (2)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Dishwasher
Washer/dryer
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Heating
Dishwasher
Washer/dryer
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

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The price is ￥15,948
￥18,742 total
includes taxes & fees
Dec 22 - Dec 23
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About the neighborhood

Map
200 Holbeach Crescent, Waterloo, ON, N2J 4Y4

What's nearby

  • Wilfrid Laurier University - 3 min drive - 2.0 km
  • Conestoga Mall - 4 min drive - 2.6 km
  • University of Waterloo - 5 min drive - 3.3 km
  • St Jacobs Farmers Market - 7 min drive - 5.7 km
  • RIM Park - 7 min drive - 5.6 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 64 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 67 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 82 min drive
  • Kitchener Station - 11 min drive
  • Guelph, ON (XIA-Guelph Train Station) - 28 min drive
  • Guelph Central Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪King Tin Restaurant - ‬16 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive

About this property

HB Guest Home 5

HB Guest Home 5 puts you just a 5-minute drive from University of Waterloo. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks.

Languages

Chinese (Mandarin), English, French

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 11 PM
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 19
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 4 PM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 19

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking

Transfers

  • Airport shuttle from 8 AM to 11 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • Shared microwave
  • Shared refrigerator

What to do

  • Access to nearby health club

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (300 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Fitness center

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Netflix

Home comfort

  • Air conditioning and heating
  • Fan
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • Individually furnished and decorated
  • Separate dining area

Freshen up

  • Hydromassage showerhead
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave
  • Shared kitchen access
  • Stovetop
  • Oven
  • Rice cooker
  • Toaster oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Housekeeping (once per stay)
  • Mobile key entry

Fees & policies

Refundable deposits

  • Deposit: CAD 200.0 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10 per person
  • Airport shuttle service is offered for an extra charge of CAD 50 per person (one-way)
  • Early check-in can be arranged for an extra charge of CAD 20 (subject to availability)
  • Late check-in between 11:30 PM and 12:30 AM can be arranged for an extra charge of CAD 20
  • Late check-out can be arranged for an extra charge of CAD 20 (subject to availability)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 11 and 17 costs CAD 50 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

HB Guest Home 5 Guesthouse Waterloo
HB Guest Home 5 Guesthouse
HB Guest Home 5 Waterloo
HB Guest Home 5 Waterloo
HB Guest Home 5 Guesthouse
HB Guest Home 5 Guesthouse Waterloo

Frequently asked questions

Does HB Guest Home 5 offer free cancellation for a full refund?
Yes, HB Guest Home 5 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HB Guest Home 5?
Sorry, pets aren't allowed.
Is parking offered on site at HB Guest Home 5?
Yes, there's free self and extended parking.
Is airport shuttle service offered by HB Guest Home 5?
Yes, an airport shuttle is available from 8 AM to 11 PM on request. The charge is CAD 50 per person one-way.
What are the check-in and check-out times at HB Guest Home 5?
Check-in start time: 4 PM; Check-in end time: 11 PM. There's a charge of CAD 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of CAD 20 (subject to availability). Contactless check-in and check-out are available.
What is there to do at HB Guest Home 5 and nearby?
HB Guest Home 5 has a fitness center and a garden, as well as access to a nearby health club.

HB Guest Home 5 Reviews

Reviews

3.6

7.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Fair

Amanda, 1-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT BOOK HERE! The experience could not be worse. There is no motel! I was shown some pictures before I book but it was all just lies. Apparently, there is just some houses around Waterloo and they rent out the dirty empty rooms in those houses. They texted me before I get there and changed the address even though I had reservations. They are just a bunch of thieves in my opinion. They threatened me if I don’t get the room they showed me (dirty and disgusting with nothing in it but a terrible bed), there will be nothing else and even that will be given to someone else. It didn’t have a private bathroom as you can imagine despite what I had reserved! They even charged me more than what I booked ($138.10 for an awful place!). I was so tired from driving all day that I had to sleep somewhere. I can’t even believe this is on Expedia! I trusted Expedia site but maybe I shouldn’t have. If anyone reading this PLEASE DO NOT GO THERE IT IS JUST FRAUDULENT. They asked for either cash or E-transfer! If I had a choice I wouldn’t have stayed there in a million years. Please don’t ruin you trip by staying there. You don’t know what you will face and as I said, there is no motel anyway and it’s just a bunch of rooms in different houses and you have to share bathrooms with different people. This is for Expedia: At least make sure there is such a property and the photos and information they are posting is not fake before putting it on your website.
Majid, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Qing Mei, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The owner is rude and did not open the door even though we paid for the stay and arrived before the time limit for checking out
Angela, 2-night family trip
Verified Expedia guest review

4/10 Fair

Not as advertised. No internet, no TV, shared washroom down the hall. Simply a bare cell of a room
Bill, 1-night trip
Verified Expedia guest review

2/10 Poor

Ramone, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

6/10 Good

As the customer, you need to be aware this is a private residential property, in which the proprietor is renting out rooms in two separate houses. It is not a commercial property and has no business front. I arrived at the address to discover this, finding the property in darkness. After four rings of the doorbell, another guest was kind enough to respond. I had attempted to call ahead but the proprietor had not answered her phone, and voice messaging told me the voicemail message box was full -- not good. After the other guest contacted the proprietor using text messaging, the experience began to improve. The proprietor directed me to a second property, where she presented me with a room that was extremely nice and very clean. The room had an ensuite bathroom and shower, and everything else was great. I think the proprietor is quite honest and eager to provide excellent accommodation. However, she needs to keep her phone manned, keep lights on outside the residences she rents, and make sure customer have the right expectation. Were it not for the other helpful guest, I would have been on my way to something less puzzling than what I experienced. I suggest calling ahead and being ready to occupy a nice room in a residence, or find more conventional accommodation.
1-night business trip
Verified Expedia guest review

2/10 Poor

The front desk of this guest home was supposed to be open from 4pm to 11pm. It was not. Before my arrival I texted the guest home. I got a text back about 2 hours later. At that time I was already at the door of the home. Nobody was there to open the door even though I got there before 11pm. After waiting two hours outside the guest home I decided to go for something to eat. When I was at the restaurant the front desk person texted me back. She said that in five minutes she was going to open the door for me. I cancelled my order at the restaurant and rushed to the guest home. She did not arrive in five minutes, she actually arrived the next day! Can you believe it? About half hour later another guest arrived; she already have done her check in process so she had already a key of the front door. I asked this guest to allow me to get in. She did it. After this ordeal I could not sleep well. In addition, I never got a key of the house, so every time I needed to go out I had to ask another guest to agree to open the door to let me get in. Have you ever stayed in a hotel without getting a key of the room? That is just bad. Besides that, I got the basement room where all the sounds related to the activity of the main floor are heard. No good. I was waked up very early in the morning.
1-night trip
Verified Expedia guest review

8/10 Very Good

Joanne, 1-night trip
Verified Hotels.com guest review