When you stay at Pension Eden, you'll be within a 15-minute drive of Hoshino Onsen Hot Spring. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. Other highlights include a terrace and a garden.
Languages
Japanese
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 11 PM to receive dinner.
Meals are not included in Half Board rate plan for children 2 years old and younger.
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 55 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Barbecue grills
What to do
Ski passes
Skiing nearby
Services
Front desk (limited hours)
Luggage storage
Facilities
Garden
Terrace
Sauna
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Child's Club Card: JPY 1620 per night, (up to 2 years old)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of JPY 3300 per pet, per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: PayPay.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property enforces pet restrictions based on the dog's weight. A maximum of 2 dogs per room are permitted if each dog weighs less than 55 pounds (25 kilograms). Only 1 dog weighing 55 pounds (25 kilograms) per room is permitted.
Also known as
Pension Eden Naganohara
Eden Naganohara
Pension Eden Pension
Pension Eden Naganohara
Pension Eden Pension Naganohara
Frequently asked questions
Does Pension Eden offer free cancellation for a full refund?
Yes, Pension Eden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pension Eden?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of JPY 3300 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pension Eden?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Pension Eden?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 10 AM.
What is there to do at Pension Eden and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like a sauna and a garden.
Are there restaurants at or near Pension Eden?
Yes, there's an onsite restaurant.
Pension Eden Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
5.4/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
4/10 Fair
Aug 10, 2021
The location is nice (about a 30 minute winding road drive from Karuizawa station), but the building is a bit on the older side. Dogs are allowed, and the walls are a bit thin, so when someone walks by outside or the (quite loud) AC unit switches on, expect to hear barking no matter what time it is. The beds are also quite old and not particularly comfortable.