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Times Square Service Suites

3.5 star property
Family-friendly hotel with full-service spa, connected to the convention center, near Berjaya Times Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Times Square Service Suites

View from room
Garden
Bar (on property)
Business center
Property amenity

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking available
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Indoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Rollaway/extra beds

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Family Suite, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 99 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Premier Studio Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Premier Studio Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 49.6 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Superior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite

Premium bedding, soundproofing, iron/ironing board, rollaway beds

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
No.1 Jalan Imbi, Berjaya Times Square Suite, East Tower., Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 1 min walk - 0.1 km
  • Jalan Alor - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 13 min walk - 1.1 km
  • Petronas Twin Towers - 5 min drive - 3.9 km
  • KLCC Park - 5 min drive - 3.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur KTM Komuter Station - 4 min drive
  • Kuala Lumpur Pasar Seni Station - 24 min walk
  • Kuala Lumpur Masjid Jamek Station - 26 min walk
  • Imbi Station - 1 min walk
  • Hang Tuah Station - 6 min walk
  • Bukit Bintang Station - 8 min walk

Restaurants

  • ‪Taste of Asia Food Court - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Baskin Robbins @ Berjaya Times Square - ‬1 min walk

About this property

Times Square Service Suites

When you stay at Times Square Service Suites, you'll be in a great location, within just a 10-minute walk of Berjaya Times Square and Jalan Alor. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and local and international cuisine is served at Big Apple, which is open for breakfast, lunch, and dinner. There are 3 outdoor pools, a poolside bar, and in-room conveniences like refrigerators and microwaves. Public transportation is just a short walk: Imbi Station is steps away and Hang Tuah Station is 6 minutes.

Languages

English, Malay

At a glance

Hotel size

  • 20 rooms
  • Arranged over 45 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 2 percent for credit card payments
  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 15.00 per day)
  • Onsite valet parking (MYR 12.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • 4 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Basketball
  • Racquetball/squash
  • Shopping
  • Access to nearby outdoor pool

Working away

  • 24-hour business center
  • 4 meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness center
  • 3 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Indoor tennis courts
  • Sauna
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • DVD player
  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Extra futon (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Free bottled water
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Access via exterior corridors

Special features

Spa

Vita Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is open daily.

Dining

Big Apple - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required.

Fees & policies

Refundable deposits

  • Cash deposit: MYR 200.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 65.00 for adults and MYR 37 for children
  • Credit card charges are subject to an extra charge of 2 percent
  • Safes in guestrooms can be used for MYR 20 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 75.0 per night
  • Children's club access is available for an extra charge

Parking

  • Self parking costs MYR 15.00 per day
  • Valet parking costs MYR 12.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.

Also known as

Times Square Service Suites Apartment Kuala Lumpur
Times Square Service Suites Apartment
Times Square Service Suites Kuala Lumpur
Times Square Service Suites
Times Square Service Suites K
Times Square Service Suites
Times Square Service Suites Hotel
Times Square Service Suites Kuala Lumpur
Times Square Service Suites Hotel Kuala Lumpur

Frequently asked questions

Does Times Square Service Suites offer free cancellation for a full refund?
Yes, Times Square Service Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Times Square Service Suites?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Times Square Service Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Times Square Service Suites?
Yes. Self parking costs MYR 15.00 per day. Valet parking costs MYR 12.00 per day.
What are the check-in and check-out times at Times Square Service Suites?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Times Square Service Suites and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Times Square Service Suites also has a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Times Square Service Suites?
Yes, Big Apple offers local and international cuisine.
Does Times Square Service Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Times Square Service Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a dishwasher, and a microwave.
What's the area around Times Square Service Suites like?
Times Square Service Suites is in Imbi, a short 1-minute walk from Imbi Station and 13 minutes' walk from Pavilion Kuala Lumpur.

Times Square Service Suites Reviews

Reviews

6.8

Good

6.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Very Good

Riyad and boss were v considerate and provided for all our needs.
Lynette, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bonsung, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Stay away !!!!!!
When we arrived there was no reception, just a few guys standing around and a security guard. One man approached me and said he wanted to see my booking, ons seen he made a call to another person who came to see me in the lobby , we were then asked to pay 100 myr, but it had to be cash , we were then taken to our room which was nothing like what you see on hotel.com , the room was dirty and sparse , we took the decision to leave as we could not stay there , it did not feel safe, we then got our 100 myr back ant went to another hotel after just 1 hr , so my advice would be to keep away and find something better.
The beds
The sofa with stained
Dirty bathroom
Dirty hallway
Darren, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Worst service of my entire in the past 10 yrs of traveling. Couldn’t find the reception and we have to call the property. Just a random man arrive and gave a key. After that we haven’t seen him.
AHMED, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Berjaya Times Square Suite
My stay at Berjaya Times Square Suites was truly delightful. The spacious and well-appointed suites offered a comfortable retreat in the heart of Kuala Lumpur. The hotel's central location made exploring the city a breeze, with shopping and dining options right at my doorstep. The staff's hospitality was exceptional, ensuring a pleasant and memorable experience. I particularly enjoyed the panoramic views from my suite, adding to the overall charm of the stay. A perfect choice for both business and leisure travelers seeking convenience and comfort in this vibrant city.
Nilesh, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Too old and damaged for comfort
Amenities over 20 years old and lots of small faults spoil the overall experience. For example, the toilet seats are cracked and pinch your butt every time. Another is the broken shower hose that sprays water everywhere and wets everything. So much more issues like stained bed linens, mouldy chairs and water damaged floors. The only good thing was the view. Please renovate the hotel. Then there’s this old musky smell from the mattress.
Aram, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kit Fun, 1-night trip
Verified Expedia guest review

2/10 Poor

1-night business trip
Verified Hotels.com guest review

4/10 Fair

Boon Chai, 2-night trip
Verified Hotels.com guest review

2/10 Poor

disaster
dirty,scary,not an official berjaya time square room,just the same building,door is very scary as someone just broke in,air condition smells and hot,super dirty, not and official berjaya time square room,need to meet agent to get key,not from official counter,please get official berjaya time square from receptionist,not from agent,bad and scary experience,for check out need wait half hour to send key
adzeim, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed..
Dirty and the facilities is all broken. The best part is, you cant even lock the main door.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

The room was worst. All the things in the room need to change new one. Please take an action
NORSHAHILA BINTI ABDUL, 1-night family trip
Verified Expedia guest review

2/10 Poor

Zaid, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Found used and unfolded towels in the closet and toilet when we checked in so not sure whether sanitization measures are taken.
2-night family trip
Verified Expedia guest review

6/10 Good

Safwan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Arifin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Wirdawati, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Faclities & amendities is a bit old.
Kok Liong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Azua, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great services offered.
Anna, 3-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Clean & comfortable
Clean, comfortable, room is big
Audrey, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

yak, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Proximity and easy access to public transport
Due to its proximity to popular shopping (Berjaya Times Square, Bukit Bintang area) and eateries (Jalan ah loy, Imbi) and easy access to public transport (monorail, Lrt, Mrt), it is an ideal place to stay.
Daniel, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Debra, 5-night family trip
Verified Hotels.com guest review