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Hostal Charlotte

3.0 star property
Hostal with restaurant, near Gran Via

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Charlotte

Daily continental breakfast (EUR 10 per person)
Double Room, Terrace, City View | View from room
Double Room, Terrace, City View | Terrace/patio
Interior
Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Soundproofed rooms
  • Free toiletries
The price is ￥12,922
￥14,215 total
includes taxes & fees
Jan 13 - Jan 14, 2025

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￥13,632 total
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About the neighborhood

Map
Gran Vía 44 Planta 9 izquierda, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk
  • Puerta del Sol - 7 min walk
  • Plaza Mayor - 9 min walk
  • Royal Palace of Madrid - 10 min walk
  • Prado Museum - 19 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid Recoletos Station - 19 min walk
  • Madrid Principe Pio Station - 19 min walk
  • Madrid (XOC-Atocha Train Station) - 28 min walk
  • Callao Station - 1 min walk
  • Santo Domingo Station - 3 min walk
  • Gran Via Station - 4 min walk

Restaurants

  • ‪Gourmet Experience Gran Via - ‬2 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬1 min walk

About this property

Hostal Charlotte

Hostal Charlotte features a rooftop terrace and puts you just steps from Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Puerta del Sol and Plaza Mayor are within just a 10-minute walk. The property is just a short walk to public transportation: Callao Station is steps away and Santo Domingo Station is 3 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 8:00 AM–11:00 AM on weekdays and 8:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Policies

This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Luggage storage is available for a surcharge.

Also known as

Hostal Charlotte Madrid
Hostal Charlotte Hostal
Hostal Charlotte Madrid
Hostal Charlotte Hostal Madrid

Frequently asked questions

Does Hostal Charlotte offer free cancellation for a full refund?
Yes, Hostal Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hostal Charlotte?
Sorry, pets aren't allowed.
Is parking offered on site at Hostal Charlotte?
Sorry, there's no onsite parking at Hostal Charlotte.
What are the check-in and check-out times at Hostal Charlotte?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Hostal Charlotte?
No, this hostal doesn't have a casino, but Casino Gran Via (5-min walk) and Casino de Madrid (9-min walk) are both nearby.
Are there restaurants at or near Hostal Charlotte?
Yes, there's an onsite restaurant.
What's the area around Hostal Charlotte like?
Hostal Charlotte is in Madrid Centro, a short 1-minute walk from Callao Station and 7 minutes' walk from Puerta del Sol.

Hostal Charlotte Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

Fun Experience
We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Mehdi, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
InSung, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Location and great city view from terrace!
Jonathan, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

We were more than happy to receive an early checkin since we were extremely tired from the journey. The location is perfect, covered by many metro station, restaurants and shops. It is a must if you are looking for best price/benefit hotel.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Roger, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Very clean rooms, helpful and friendly reception staff. Check in slightly confusing - ensure to contact the property prior to arrival. Roof terrace bar music and people walking around up there is quite noisy in the rooms.
Laura, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good located
the only problem was when I tried to call the hotel and nobody pick up, tried many times
Halldór Már, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

F M W, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

reception isn’t on ground floor...
My train was delayed so I tried to contact the hostel to let them know that I will arrive a little late, no one answered ever. Once I got there, no one at the main door, still not answering the phone, so I went upstairs to the hostel floor to knock on the door and still no answer. It was past midnight and I had spent 45 minutes trying to reach someone to check in. One guy showed up by the stairs and told me reception was on 7th. Floor LOL! Who knew? Why this info isn’t on the web? Other than that incident the room was so comfy and clean, still worthy staying here.
Patricia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Nos tocó la terraza con vista a la ciudad... Muy lindo. La única contra que tiene es la espera del ascensor...
Diego, 1-night romance trip
Verified Expedia guest review

6/10 Good

The location is superb. However, the property isn’t completely accessibility designed. You had to take a few stairs to the elevator and the elevator did not go to the rooftop. My mom had a hard time going up those stairs and of course didn’t get to see the rooftop. Also, someone walked in on us as we were sleeping!
1-night family trip
Verified Orbitz guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

4/10 Fair

We booked the room with breakfast included. But when we go to Sky44 to have breakfast, they font have our room number on their list. Asked front desk staff, they confirmed I do have breakfast. Obviously, they forget about it. The room is small. WI-FI is so bad. Asked front desk staff to reboot their router. But soon went bad again. Their are several hostal in the building. But hostal Charlotte is not listed at the street level. The booking says go to floor 9. But the front desk is at flor 7. The location is good on Gran Via. But it is noisy at night
JIE, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Love the location, cleanliness, separate shower and toilet in separate rooms within the room, two sinks and the roof top restaurant/bar is a nice additional. It was a little hard to find and the name isn't listed out on the signs, this is important since there are several other hostels located in the same building.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Newly renovated, very well located, nice and clean
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel muy centrico, limpio y moderno, empleados atentos y corteses.
4-night family trip
Verified Expedia guest review

8/10 Very Good

Daniela L, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location
Everything was fine and the location is perfect
2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

this was a great budget stay and awesome location. the staff was rude.
3-night trip
Verified Expedia guest review

8/10 Very Good

In the heart of Madrids central commercial area
Jon, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Based in the city. Can get loud! Pay extra for the terrace city view it is definatly worth it. Good value for money overall very impressed.
Sam, 4-night trip
Verified Expedia guest review

10/10 Exceptional

A Perfect Location
Very quick check in, beautiful common areas, quiet spot in the busiest place in the city. Clean, lovely beds. Clean, modern bathroom. Working wifi. Great views of the city. A/C controls at reception, so it was a bit warm for us.
Ryszard, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Fairly good hotel
The hotel location is very central and right in front of a metro stop. The room had a basic modern look, it was reasonably clean and it's spacious. The downsides are the noise from other guests coming and going that can easily be heard in the room and the air conditioning that cannot be controlled by the guests.
2-night trip
Verified Hotels.com guest review